Goodwill Store Manager

Easterseals-Goodwill Northern Rocky Mountain; Pocatello (ID); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

PTO

Tuition assistance

Flexible spending

Health Savings Account

Store discount

Job summary

Easterseals-Goodwill Northern Rocky Mountain is seeking a Retail Logistics Manager in Pocatello, Idaho. The role oversees the thrift store’s logistics, inventory, and staff to achieve performance goals, while ensuring a safe, welcoming shopping environment.

Responsibilities include donor processing, pricing, floor presentation, and administrative reporting. Requires 3–5 years in retail supervision, strong communication, and budget management skills. On-site with equity benefits included.

Qualifications

• 3-5 years of supervisory/management experience, preferably in retail.
• High school diploma or equivalent.
• Computer skills including email, intranet, metrics applications for data entry, Microsoft Word, webinar/conference call, etc.

Responsibilities

• Manage store logistics, inventory, and goals.
• Oversee donation processing from donor to production to floor to outlet/recycling.
• Merchandise sales floor and oversee pricing of donated merchandise.
• Maintain safe and clean store environment.
• Provide outstanding customer service.
• Supervise store management team and daily operations.
• Recruit, hire, train and terminate staff as needed.
• Work with team to meet budget and production goals.
• Oversee store budget, staffing, and goals.

Skills

Customer service

Staff supervision

Retail management

Computer skills

Budget management

Leadership

Communication

Organizational skills

Decision making

Education

High school diploma or equivalent

Tools

Email & intranet tools

Microsoft Word

Job description

DO YOU LOVE THRIFTING? WANT TO WORK WHERE YOU SHOP?

DO YOU LIKE EMPLOYEE DISCOUNTS? DO YOU ENJOY A FLEXIBLE WORK SCHEDULE?

DO YOU HAVE FIRST-CLASS PEOPLE & MANAGEMENT SKILLS?

THEN YOUR LOCAL GOODWILL STORE IS THE PLACE TO WORK!

AT OUR SOUTH SALT LAKE CITY, UTAH STORE

LOCATED AT 1570 YELLOWSTONE

POCATELLO, IDAHO 83201

WAGE: $32.00 WITH POTENTIAL INCENTIVE PAY!

Manage all aspects of retail thrift store including staffing, donation processing and pricing, sales floor presentation, and administrative oversight.

Retail Logistics Management

• Manage store logistics, inventory, and store performance/goals
• Manage entire donated goods process: donation door to production area to sales floor to preparation for outlet/recycling
• Merchandise sales floor
• Oversee production and pricing of donated merchandise
• Maintain safe and clean store environment

Leadership/Supervision

• Provide outstanding customer service
• Oversee store management team supervises daily operations
• Requires strong communication skills
• Recruit, hire, train and terminate staff
• Work as a team to meet budget and production goals

Administrative Oversight

• Ensure adherence to organization’s policies and procedures
• Provide regular and accurate reporting to human resources, asset protection, safety, finance, and other departments
• Complete required safety assessments
• Oversee store budget, staffing, and goals

Requirements

• Customer service.
• Experience supervising and hiring staff.
• Retail management preferred.
• Computer skills, including email, intranet, metrics applications for data entry, Microsoft Word, webinar/conference call, etc.
• Budget management and tracking.
• Leadership, communication, organizational, and decision-making skills.

Physical Requirements

• Able to read, write and speak the English language to communicate with staff and customers.
• Able to move independently or with reasonable accommodation within the facility.
• Able to lift and carry 20-100 pounds with team lifting or mechanical assistance. Able to stand, stoop, bend, or carry for extended periods. Tolerant to extreme changes in temperature and humidity.
• May be required to work more than 40 hours per week.
• Will have to work evenings, weekends, and extended shifts to manage Goodwill store’s needs
• Have reliable transportation, a good driving record, valid driver’s license, and proof of personal vehicle insurance.
• Pass DMV check.
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

• 3-5 years of supervisory/management experience, preferably in retail.
• High school diploma or equivalent.

Easterseals-Goodwill Offers a Comprehensive & Competitive Benefits Package Including

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.