Golf Shop Specialist & Member Experience Advocate

The Club at Quail Ridge; Boynton Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K

Health, Dental, Vision Ins.

PTO & Vacation

Employee Meals

Playing and Practice Privileges

Staff Uniforms

Job summary

The Club at Quail Ridge in Boynton Beach, FL seeks a client-focused Golf Shop Associate to enhance member and guest experiences through attentive service and expert product knowledge.

You will assist with receiving, displaying, and selling merchandise while coordinating with the Lead Merchandiser and Golf staff to uphold the club’s high standards and hospitality. Prior golf shop or retail experience is preferred.

Qualifications

• High School diploma or equivalent required.
• Merchandise, retail, or related customer service experience required.
• Previous experience in golf shop, country club, golf club, resort, or hospitality environment preferred.
• Proficient in Microsoft Office: Publisher, Excel, Word, Power Point, Outlook.
• Familiarity with point-of-sale systems (Jonas preferred).

Responsibilities

• Greet and welcome club members and guests as they enter the Golf Shop.
• Provide exceptional customer service and assist with merchandise selections and questions.
• Assist with receiving, checking in, steaming, tagging, ticketing, and displaying merchandise.
• Maintain an attractive, organized Golf Shop with proper product presentation.
• Process sales and operate the register.
• Monitor stockrooms and storage areas.
• Assist with merchandise displays and seasonal changes.
• Handle special orders and ensure timely communication.
• Support trunk shows, events, and inventory counts.
• Maintain accurate merchandise and inventory records and communicate needs to leadership.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Self-motivated

Teamwork

Education

High School diploma or equivalent

Tools

Microsoft Office

Jonas POS

Job description

The Club at Quail Ridge in Boynton Beach, FL seeks a client-focused Golf Shop Associate to enhance member and guest experiences through attentive service and expert product knowledge.

You will assist with receiving, displaying, and selling merchandise while coordinating with the Lead Merchandiser and Golf staff to uphold the club’s high standards and hospitality. Prior golf shop or retail experience is preferred.