Golf Shop Sales Associate — Guest Service & Reservations

Omni Hotels & Resorts; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Amelia Island Resort & Spa seeks a friendly golf shop associate to manage day-to-day operations of the retail shop, handle payments, and assist guests with golf reservations. You will ensure neat presentation, accurate transactions, and high service standards in a resort setting on Amelia Island.

Ideal candidates have cash handling and strong customer-service skills, with ability to maintain shop cleanliness and support merchandise stocking while guiding guests to resort amenities.

Qualifications

• Must have cash handling experience.
• Exceptional customer service and sales skills.
• Familiarity with POS systems and golf retail processes.

Responsibilities

• Handle money with accuracy, including opening/closing the shop.
• Assist with booking Tee Times and Golf Reservations for guests.
• Restock merchandise and keep shop clean and organized daily.
• Meet Moments of Service standards: greet customers promptly with a smile.
• Ensure complete customer satisfaction and achieve shop goals.

Skills

Cash handling

Customer service

Sales ability

POS system

Merchandise stocking

Hospitality focus

Tools

P.O.S. system

Job description

Omni Amelia Island Resort & Spa seeks a friendly golf shop associate to manage day-to-day operations of the retail shop, handle payments, and assist guests with golf reservations. You will ensure neat presentation, accurate transactions, and high service standards in a resort setting on Amelia Island.

Ideal candidates have cash handling and strong customer-service skills, with ability to maintain shop cleanliness and support merchandise stocking while guiding guests to resort amenities.