Golf Shop Sales Associate

Naperville Park District; Plainfield (IL); On-site; USD 17,000 - 24,000; Full time

Job summary

Naperville Park District is seeking a Golf Shop Sales Associate to assist customers, handle reservations, and help drive merchandise sales in the golf shop. You will provide friendly, informed service and promote District offerings while maintaining a welcoming clubhouse environment.

Responsibilities include taking calls and in-person inquiries, processing payments, and supporting other staff with special duties as needed. Must be at least 16 and able to lift up to 30 lbs daily.

Qualifications

• Experience in customer service preferred.
• Ability to handle phone and in-person inquiries.
• Basic computer skills and willingness to learn software.

Responsibilities

• Assist customers in person and by phone, process payments, and reserve tee times.
• Promote park district services and merchandise.
• Maintain clubhouse cleanliness and merchandise display.
• Support staff with duties as assigned.

Skills

Customer service

Communication

Phone etiquette

Basic computer skills

Job description

Overview:

Under the general supervision of the Head Golf Professional, the Golf Shop Sales Associate is responsible for collecting appropriate fees, taking reservations, and assisting in merchandise sales.

Essential Duties and Responsibilities:

1. Assist customers on the phone and in person, with processes and questions providing an exceptional customer service experience and promoting Park District services and facilities.
2. Monitor safety of golf patrons.
3. Collect appropriate fees.
4. Reserve tee times.
5. Assist in general maintenance and cleanliness of clubhouse.
6. Assist in presentation and sale of merchandise.
7. Assist related staff with special duties assigned by Head Golf Professional.
8. Demonstrate and support District customer service standards.

Other Duties and Responsibilities:

• Assist related staff as needed.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Working knowledge of the operations of golf courses and facilities.
• Ability to display professionalism with patrons.
• Possess excellent customer service and communication skills
• Ability to address complaints and resolve concerns.
• Working knowledge of basic computer software. Ability to learn new software.

Special Considerations:

• Must be at least 16 years old.
• Subject to both office and outside environmental conditions.
• Subject to modified/flexible work schedules during high volume work periods.
• Ability to lift, carry, and/or move objects weighing ≤ 30 lbs on a daily basis. Lifting assistance is required when lifting >30 lbs.
• Regular onsite attendance is an essential function of this position.

Benefits

https://npd.sharefile.com/public/share/web-s751fcade1b1746168ccfaafaf8bf98bd

Hiring Rate: $15.00/hr