Golf Shop Guest Experience Specialist

Troon; Lubbock (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

The Rawls Course at Texas Tech in Lubbock, TX invites applications for a Golf Shop Attendant. This entry‑level hospitality role focuses on guest service, reservations, and cash handling in a fast‑paced setting at Troon’s renowned golf properties.

You will process reservations, assist with check‑in, display inventory, and handle cash and receipts in the POS. Candidates should be friendly, reliable, with good communication and basic computer skills; golf knowledge is a plus.

Qualifications

• Must have friendly and positive personality.
• Must have strong communication and interpersonal skills.
• Must have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provides customer service to arriving guests to help expedite check-in process.
• Arranges and displays golf shop inventory as necessary and directed.
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained.
• Issues receipts for guest purchases.
• Takes messages for staff or guests.
• Assists in packing and unpacking inventory and golf operations supplies.
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Perform related duties as assigned by supervisor or manager.

Skills

Friendly persona

Communication skills

Computer literacy

Dependability

Golf knowledge

Tools

POS system

Job description

The Rawls Course at Texas Tech in Lubbock, TX invites applications for a Golf Shop Attendant. This entry‑level hospitality role focuses on guest service, reservations, and cash handling in a fast‑paced setting at Troon’s renowned golf properties.

You will process reservations, assist with check‑in, display inventory, and handle cash and receipts in the POS. Candidates should be friendly, reliable, with good communication and basic computer skills; golf knowledge is a plus.