Golf Shop Guest Experience Associate

Westmont Hospitality; Manhattan Beach (CA); On-site; USD 23,000 - 29,000; Full time

Job summary

Westdrift Manhattan Beach is seeking a Golf Course Attendant to deliver friendly service to guests and support golf shop operations. You will assist with reservations, merchandise displays, and cash/payment handling in a fast-paced setting.

Ideal candidates are customer-service oriented with strong communication skills and a willingness to learn; golf knowledge is a plus, though prior Golf Shop Attendant experience is not required.

Qualifications

• Must be highly motivated, goal driven and self-starter.
• Must acquire basic computer knowledge.
• Must have strong customer/guest orientation.
• Must have strong communication and interpersonal skills.
• Must be dependable.
• Knowledge about the game of golf preferred.

Responsibilities

• Maintain professional appearance
• Process customer reservations for guests of the golf course
• Provide customer service to arriving guests to help expedite check-in
• Arrange and display golf shop inventory as necessary and directed
• Collect green and cart fees (and other revenue) from guests and process in the POS system as trained
• Issues receipts for guest purchases
• Takes messages for staff or guests
• Assists in packing and unpacking inventory and golf operations supplies
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Performs clean-up and closing procedures
• Perform other duties as assigned by supervisor or manager

Skills

Customer service

Communication

Reliability

Computer basics

Golf knowledge

Tools

POS system

Job description

Westdrift Manhattan Beach is seeking a Golf Course Attendant to deliver friendly service to guests and support golf shop operations. You will assist with reservations, merchandise displays, and cash/payment handling in a fast-paced setting.

Ideal candidates are customer-service oriented with strong communication skills and a willingness to learn; golf knowledge is a plus, though prior Golf Shop Attendant experience is not required.