Golf Shop Concierge & Guest Experience Associate

Ocean Club At the Hutchinson Island Beach Resort and Marina; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Job summary

The Golf Shop Attendant role at Make Golf Your Career provides friendly and expedient service to guests and supports the golf professional staff in shop operations and sales.

Key duties include processing reservations, handling check-in, displaying inventory, and performing POS transactions with accuracy. Experience in golf is preferred, and a dependable work ethic is required.

Qualifications

• Must have a friendly and positive personality.
• Must have strong communication and interpersonal skills.
• Must have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in process.
• Arrange and display golf shop inventory as necessary and directed.
• Collect green and cart fees (and other revenue) from guests and process in the POS system as trained.
• Issues receipts for guest purchases.
• Takes messages for staff or guests.
• Assists in packing and unpacking inventory and golf operations supplies.
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Perform related duties as assigned by supervisor or manager.

Skills

Friendly attitude

Communication skills

Computer basics

Dependable

Golf knowledge

Tools

POS system

Job description

Overview

The Golf Shop Attendant will offer friendly and expedient service to the property's guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.

Experience Required

• Must have a friendly and positive personality.
• Must have strong communication and interpersonal skills.
• Must have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.

Essential Responsibilities

• Process customer reservations for guests of the golf course.
• Provides customer service to arriving guests to help expedite check-in process.
• Arranges and displays golf shop inventory as necessary and directed.
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained.
• Issues receipts for guest purchases.
• Takes messages for staff or guests.
• Assists in packing and unpacking inventory and golf operations supplies.
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Perform related duties as assigned by supervisor or manager.

Benefits

• Healthcare Benefits - Medical (if determined by the ACA measurement)
• Retirement Benefits - 401(k) with employer match (19 years of age and older)