Golf Shop Attendant

Troon International; Mount Pleasant, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

PohlCat Golf Course in Mount Pleasant, MI is seeking a detail-oriented Pro Shop Attendant with a strong interest in retail merchandising to deliver an exceptional guest experience. The role focuses on keeping an attractive, organized pro shop, merchandising displays by season, and assisting guests with merchandise and purchases.

Responsibilities include operating the POS system, processing reservations and check-ins, stocking and tagging merchandise, and providing course information.

Qualifications

• Must have a friendly and positive personality.
• Strong communication and interpersonal skills are required.
• Basic computer skills are required.
• Dependable with a strong work ethic.
• Knowledge about the game of golf is preferred.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests and expedite check-in.
• Arrange and display golf shop inventory as directed.
• Collect green and cart fees and process in POS.
• Issue receipts for guest purchases and take messages.
• Assist in packing/unpacking inventory and golf operations supplies.
• Reconcile cash and accounts receivable at close.

Skills

Friendly personality

Communication skills

Interpersonal skills

Basic computer skills

Reliability

Golf knowledge

Tools

POS system

Job description

PohlCat Golf Course
Mount Pleasant, MI 48858, USA

Description

PohlCat Golf Course is seeking a detail-oriented and customer-focused Pro Shop Attendant with a strong interest in retail merchandising to join our team. This role is responsible for delivering an exceptional guest experience while maintaining an attractive, organized, and well-stocked pro shop.
Key responsibilities include assisting customers with merchandise selection and purchases, operating the point-of-sale system, and providing general information about the course, leagues, and events. A primary focus of this position is merchandising—ensuring product displays are visually appealing, properly stocked, and aligned with seasonal trends and promotions. This includes organizing apparel by size and style, maintaining clean and inviting displays, restocking inventory, and assisting with receiving and tagging new merchandise.
The ideal candidate has a keen eye for presentation, strong attention to detail, and a passion for retail. Previous experience in customer service or merchandising is preferred. A positive attitude, reliability, and the ability to work in a fast-paced environment are essential.

Qualifications, Experience and Skill Requirements:

Must have a friendly and positive personality

Must have strong communication and interpersonal skills

Must have basic computer skills

Must be dependable and have a strong work ethic

Knowledge about the game of golf preferred

Position Responsibilities:

Process customer reservations for guests of the golf course

Provides customer service to arriving guests to help expedite check-in process

Arranges and displays golf shop inventory as necessary and directed

Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained

Issues receipts for guest purchases

Takes messages for staff or guests

Assists in packing and unpacking inventory and golf operations supplies

Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day

Perform related duties as assigned by supervisor or manager

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.