Golf Shop Associate: Merchandising & Tee Time Concierge

Streamsong Golf Resort; Bowling Green (FL); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical

Dental

Vision

401k

Résumé du poste

Streamsong Golf Resort is seeking a Retail Assistant to manage daily merchandise operations and guest interactions in the golf shop. You will tag, display, and sell merchandise, handle cash and gift cards, and support tee-time check-ins and changes for the golf and caddy services teams.

Responsibilities include maintaining clean displays, assisting with inventory, processing rain checks and rental clubs, and using the store systems for inventory and POS.

Responsabilités

• Be knowledgeable of all merchandise stocked in the golf shop. Sell merchandise and provide suggestions to guests as appropriate to meet their needs.
• Assist customers with special merchandise orders. Refer guests to the online store when necessary.
• Ensure that the golf shop is maintained per cleanliness and appearance standards. Maintain clean, presentable, and fully stocked merchandise displays.
• Assist in packing and unpacking inventory, arranging, and displaying golf shop inventory.
• Assist with physical inventory at month end in accordance with inventory procedures.
• Check guests in for Tee times and facilitate any changes that need to be made while communicating via radio/email/or phone call to the Golf and Caddy Services Operation.
• Schedule tee times and handle customer inquiries and complaints in accordance with operating policies and procedures.
• Issue Rain Checks and Gift Cards and become fluent in Rain Check and Gift Card Transactions
• Learn Rental Club Procedures and comply with rental club policies; Issue Rental Clubs when needed
• Become familiar with Yellow Dog Inventory Control System and Agylysis POS system
• Send No Show email to Resort Services at the completion of every close shift.
• Collect cash and maintain your personal cash bank. Issue receipts for all merchandise sales, greens fees, cart/pull cart rental fees, and club rental fees
• Answer phones, maintain pleasant and professional telephone manner at all times. Take messages for guests who may be on course.
• Interact with guests in a congenial and professional manner. Assist guests with information regarding tournaments, special events, club activities, policies, etc.
• Be aware of the daily Scoop Sheet and Resumes and assist with tournaments, group outings, and special events. Ensure efficient operation and coordination of golf shop, cart service, and other services as applicable.

Description du poste

Streamsong Golf Resort is seeking a Retail Assistant to manage daily merchandise operations and guest interactions in the golf shop. You will tag, display, and sell merchandise, handle cash and gift cards, and support tee-time check-ins and changes for the golf and caddy services teams.

Responsibilities include maintaining clean displays, assisting with inventory, processing rain checks and rental clubs, and using the store systems for inventory and POS.