Golf Shop Assistant

Troon International; Brown Deer (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team as a Golf Shop Attendant at a prestigious golf club! This role offers a unique opportunity to engage with golf enthusiasts while delivering exceptional customer service. You'll be responsible for managing shop inventory, processing reservations, and ensuring a welcoming atmosphere for guests. The position emphasizes skill development and teamwork, making it perfect for those looking to grow in a dynamic environment. If you are motivated, dependable, and have a passion for golf, this could be the ideal job for you!

Qualifications

• Must be highly motivated and goal-driven.
• Strong customer orientation and communication skills are essential.

Responsibilities

• Process customer reservations and provide excellent service.
• Maintain shop inventory and assist with financial transactions.
• Perform clean-up and closing procedures as directed.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Basic Computer Knowledge

Dependability

Knowledge of Golf

Education

High School Diploma or equivalent

Tools

Point-of-Sale (POS) System

Job description

We're hiring a Golf Shop Attendant for the University Club of Milwaukee! Gain a first-hand, in-depth customer service experience and engage with outdoorsmen from all over. This is the perfect opportunity to seize the moment and develop lasting skills and relationships.

Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, in and out of the shop, so you can focus on the customer experience, camaraderie, and shop management.

Responsibilities:

• Maintain professional appearance.
• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check‐in process.
• Arrange and display golf shop inventory as necessary and directed.
• Collect green and cart fees (and other revenue) from guests and process in the point-of-sale (POS) system as trained.
• Issue receipts for guest purchases.
• Take messages for staff or guests.
• Assist in packing and unpacking inventory and golf operations supplies.
• Assist in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Perform clean‐up and closing procedures.
• Perform other duties as assigned by supervisor or manager.

Education and Experience Requirements

• Must be highly motivated, goal driven, and a self‐starter.
• Must acquire basic computer knowledge.
• Must have strong customer/guest orientation.
• Must have strong communication and interpersonal skills.
• Must be dependable.
• Knowledge about the game of golf is preferred.

Working Conditions

While performing the required duties of this job, the employee is regularly required to reach with arms and hands. The employee often is required to walk, stand, talk, or hear, handle, feel or operate objects. The employee must be able to lift and/or move up to 30lbs occasionally. The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl. Specific vision abilities include close, distance, color, peripheral vision, and depth perception. Noise level is moderately quiet. Work extended hours during golf and holiday season.