Golf Services Professional

Country Club of Detroit; Grosse Pointe (MI); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Company meals provided

Access to Championship and Executive短?

Employee discounts on merchandise, Шin

Opportunities for career development

Job summary

Country Club of Detroit is seeking a Golf Services Professional to ensure a seamless experience for Members and guests. You will greet arrivals, assist with golf bag handling, and help keep carts, ranges, and facilities in top condition.

The role emphasizes exceptional customer service, safety, and teamwork in a fast-paced hospitality environment on the golf course and practice areas.

Qualifications

• Experience in hospitality or golf industry preferred.
• Strong customer service skills and friendly demeanor.
• Knowledge of golf etiquette, rules and terminology preferred but not required.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Excellent communication and interpersonal skills with a teamwork mindset.
• Willingness to work flexible hours, including early mornings, weekends and holidays.
• Physical ability to lift and maneuver golf bags and equipment.
• Valid driver's license required.

Responsibilities

• Greet members and guests and assist with unloading/loading golf bags.
• Manage cart fleet, including cleaning, charging, and maintenance coordination.
• Maintain driving range cleanliness and organization; handle ball pickup and restocking.
• Provide exceptional customer service and assist with tee time reservations.
• Adhere to safety standards and golf cart/ range protocols.

Skills

Customer service

Hospitality

Teamwork

Communication

Flexible hours

Driver's license

Education

High school diploma or equivalent

Job description

Day on the Job Summary

Golf Services Professional at the Country Club of Detroit play a crucial role in ensuring a seamless and memorable experience for our Members and guests. Golf Services Professionals are responsible for providing exceptional service while maintaining the pristine condition of our golf facilities. Golf Services Professionals are dedicated individuals with a passion for golf and a commitment to delivering excellence in customer service.

• Greet Members and guests upon arrival
• Assist with unloading/loading golf bags
• Ensure bags are properly stored and organized

Description

Golf Services Professional at the Country Club of Detroit play a crucial role in ensuring a seamless and memorable experience for our Members and guests. Golf Services Professionals are responsible for providing exceptional service while maintaining the pristine condition of our golf facilities. Golf Services Professionals are dedicated individuals with a passion for golf and a commitment to delivering excellence in customer service.

Essential Job Duties

Bag Handling

• Greet Members and guests upon arrival
• Assist with unloading/loading golf bags
• Ensure bags are properly stored and organized

Cart Management

• Manage the fleet of golf carts, including cleaning, charging, and arranging for maintenance as needed.
• Ensure carts are available and always prepared for use

Driving Range Maintenance

• Maintain the cleanliness and organization of the driving range, including:
• Picking up golf balls
• Replenishing supplies
• Ensuring safety protocols are followed

Customer Service

• Provide exceptional customer service by addressing Member and guest inquiries
• Assisting with tee time reservations
• Offering assistance, as needed, on the course

Safety Compliance

• Adhere to all safety and compliance standards, including:
• Golf cart operation
• Driving range protocols
• General course safety

Requirements

Minimum Skills & Qualifications

• Previous experience within the hospitality or golf industry, preferred
• Strong customer service skills with a friendly and approachable demeanor
• Knowledge of golf etiquette, rules, and terminology is preferred but not required
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• Excellent communication and interpersonal skills, strong emphasis on teamwork
• Willingness to work flexible hours, including early mornings, weekends and holidays
• Physical ability to lift and maneuver golf bags and equipment
• Valid driver's license required

Working Conditions

• Frequent walking throughout premises
• Standing for prolonged periods of time
• Bending, Stooping and lifting regularly
• Working outside in varying degrees of temperatures/weather
• Ability to lift 50 pounds, on occasion

Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Country Club of Detroit retains the right to change or assign other duties to this position.

Benefits

• Competitive hourly wage
• Company meals provided
• Access to Championship and Executive Short courses (on designated days)
• Employee discounts on merchandise, including brands like Shinola and Lululemon
• Opportunities for career development and advancement