Guest Services Staff

Cat-Island-Club; Beaufort (SC); On-site; USD 23,000 - 32,000; Full time

Job summary

Cat-Island-Club in Beaufort, SC, seeks a valet attendant to warmly greet guests, assist with golf bags, tag untagged bags, and guide guests to the Golf Shop, Clubhouse and practice facilities. The role involves loading and unloading bags, inspecting vehicles for damage, keeping the valet area clean, and working varied shifts including weekends and holidays.

A valid driver’s license and a high school diploma (or equivalent) are required, with some college preferred.

Qualifications

• Minimum one-year supervisory experience in high profile, customer service environment.
• Must possess a valid driver's license.
• High school graduate or equivalent. Some college preferred.
• Ability to use equipment and tools properly and safely.
• Knowledge of and ability to safely operate a motorized cart using proper golf etiquette.
• Must have friendly personality and enjoy working with the public.
• Must have strong skills in Customer Service.
• Must be dependable.

Responsibilities

• Greets arriving/departing guests; able to answer questions regarding the golf course(s) and amenities.
• Unloads and loads golf bags from the guests' vehicles.
• Installs a bag tag on any untagged bag (if applicable).
• Asks the Guest's name and writes it on the valet ticket.
• Inspects the vehicle for damage and issues the valet claim ticket to the guest.
• Parks the vehicle, notes space number and returns keys to valet podium.
• Directs guests to Golf Shop, Clubhouse, Practice Facility or self parking lot.
• Intercepts guests walking from the self-parking lot and carries their bags to the bag staging area.
• Assists the shuttle driver in loading and unloading golf bags.
• Keeps the valet area and parking lots clean and free of trash.
• Other duties as assigned by the Guest Services Manager or Supervisor.

Skills

Customer service

Supervisory experience

Public interaction

Punctual and dependable

Education

High school diploma or equivalent

Some college preferred

Job description

• Do you want to work in the GOLF community? You can spend your day around the great game of GOLF and those who play. CIC is looking for both inside and outside GOLF services. Inside GOLF services are working in the golf shop registering players and maintaining the retail golf shop.
• Outside GOLF services are greeting members upon arrival and maintaining our cart fleet and practice range.

Essential Duties and Responsibilities:

• Greets arriving/departing guests; able to answer questions regarding the golf course(s) and amenities.
• Unloads and loads golf bags from the guests' vehicles.
• Installs a bag tag on any untagged bag (if applicable).
• Asks the Guest's name and writes it on the valet ticket.
• Inspects the vehicle for damage and issues the valet claim ticket to the guest.
• Parks the vehicle, notes space number and returns keys to valet podium.
• Directs guests to Golf Shop, Clubhouse, Practice Facility or self parking lot.
• Intercepts guests walking from the self-parking lot and carries their bags to the bag staging area.
• Assists the shuttle driver in loading and unloading golf bags.
• Keeps the valet area and parking lots clean and free of trash.
• Other duties as assigned by the Guest Services Manager or Supervisor.

Qualifications, Experience and Skill Requirements:

• Minimum one-year supervisory experience in high profile, customer service environment.
• Must possess a valid driver's license
• High school graduate or equivalent. Some college preferred.
• Ability to use equipment and tools properly and safely
• Knowledge of and ability to safely operate a motorized cart using proper golf etiquette
• Must have friendly personality and enjoy working with the public
• Must have strong skills in Customer Service
• Must be dependable

Working Condition:

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
• The employee often is required to walk, stand, drive, bend, talk or hear, handle, feel or operate objects.
• The employee must be able to lift and/or move up to 30lbs occasionally.
• The employee will occasionally be required to sit; stoop, kneel, crouch, or crawl.
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Moderate exposure to extreme cold, heat, working outdoors, mechanical hazards and electrical hazards. Exposure to pollens and dust
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekends and holidays

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time and/or Part-Time

Shift Various Shifts

Pay Range

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.