Golf Services Associate

Topgolf; Richmond, Northern (VA, KY); Hybrid; USD 20,000 - 23,000; Full time

Benefits offered by this job

Free play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) team member match

Mental well-being platform

Job summary

Topgolf in the United States is seeking team members to warmly welcome players, assist with check-in and reservations, and share information about the venue and gameplay. You will help guests with clubs and equipment, maintain a clean venue, and promote retail items while delivering a safe, engaging experience.

Role requires strong customer service, teamwork, and basic computer skills for reservations. You’ll engage guests with demonstrations and uphold safety guidelines in a dynamic

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Communication

Teamwork

Reservations/check-in

Tools

Reservation system

Job description

Job Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Critical Skills & Experience Requirements

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Min 14.50 – Max 16.50

Benefits

• Free Play & 1/2 price food!
• Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
• View team member benefits here.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Team Members. Have at it, Check out reviews, culture scores, awards, and so much more.

Our Promises to our Team Members

• A PLAYFUL ENVIRONMENT where you can make new friends.
• A SAFE PLACE where you can BE YOUR FULL SELF every day.
• CLEAR DIRECTION and tools to do your job.
• An opportunity TO LEARN & GROW.
• To LISTEN & ACT when you speak up.
• We will NEVER STOP IMPROVING.

Dealing with some stuff? We offer FREE Mental Health Benefits for everyone.

See Why You're Better off at Topgolf

We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone.

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