Field Test & Product Validation Specialist
65,000 - 80,000 per year | Full-time | Others | R&D Department | USA
Posted on 2025-09-26
About Us
We are an emerging technology company building next-generation robotic solutions for garden and outdoor living—starting with robotic lawn mowers and pool robots. As we scale up our product testing and market readiness, we’re looking for a Field Test & Product Validation Specialist to lead testing efforts and bridge the gap between real‑world use and engineering refinement.
What You’ll Do
- Conduct hands‑on field testing of robotic pool cleaners and robotic lawn mowers in real‑world settings.
- Coordinate with beta testers, guide them through setup and usage, collect structured feedback, and document usability issues.
- Serve as the primary liaison between testers and the internal engineering team, ensuring timely escalation and clear communication of issues.
- Diagnose and report firmware bugs, hardware issues, and design flaws based on testing and user reports.
- Assist in reproducing and isolating bugs; work closely with firmware engineers on logs, edge‑case behaviors, and performance tracking.
- Track test metrics and maintain organized logs for issue tracking, feedback trends, and user experience summaries.
- Provide actionable feedback to improve product usability, durability, and overall quality.
Who You Are
- 2+ years of experience in hardware field testing, QA, beta program coordination, or consumer electronics testing.
- Hands‑on knowledge of robotic products such as robotic pool cleaners, robotic mowers, vacuum robots, or smart home devices.
- Comfortable identifying technical issues related to firmware behavior, sensors, connectivity, and mechanical performance.
- Strong communicator able to work between technical and non‑technical audiences.
- Organized, methodical, and confident working in semi‑structured, fast‑paced startup environments.
- Willing to travel to testing sites or customer homes occasionally if needed (travel expenses covered).
Preferred Qualifications
- Prior experience working on robotic consumer devices or customer electronics.
- Experience with log file review, firmware update workflows, or bug‑tracking tools such as Jira or Confluence.
- Experience working with beta testing communities or managing user feedback loops.
- Basic understanding of embedded systems or mechatronics (a plus, not required).
Company
Mammotion Technology: Committed to shaping a smarter and high‑quality eco‑friendly outdoor lifestyle by providing innovative outdoor robotics solutions. Our mission starts with the revolution of robot lawn mowers for professionals and consumers.