Golf Retail Client Associate — Elevate Customer Experience

TravisMathew, LLC; United States; On-site; USD 28,000 - 38,000; Full time

Job summary

Callaway Golf Company is seeking a personable retail associate to drive sales and deliver exceptional service on the floor. You will connect with clients, retain repeat customers, and maintain knowledge of seasonal apparel, including fit and fabric details.

Join a brand portfolio that emphasizes teamwork, service standards, and a welcoming store atmosphere. You will participate in events and CRM activities while maintaining store cleanliness and organization.

Qualifications

• Minimum 1-year experience in a client services capacity.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours, including weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Customer service

Communication

Teamwork

Decision making

Tools

POS systems

Microsoft Office

Job description

Callaway Golf Company is seeking a personable retail associate to drive sales and deliver exceptional service on the floor. You will connect with clients, retain repeat customers, and maintain knowledge of seasonal apparel, including fit and fabric details.

Join a brand portfolio that emphasizes teamwork, service standards, and a welcoming store atmosphere. You will participate in events and CRM activities while maintaining store cleanliness and organization.