In-Store Golf Client Associate

Callaway Golf; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Callaway Golf is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

The role requires instilling an approachable service focus, connecting with in-store clients to build repeat customers, maintaining knowledge of apparel each season, and participating in events, CRM activities and policy adherence to foster a friendly, productive environment.

Qualifications

• Minimum 1-year experience in a client services capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Verbal and written communication

Independent decision making

Flexible hours

Tools

Microsoft Applications

POS systems

Job description

Callaway Golf is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

The role requires instilling an approachable service focus, connecting with in-store clients to build repeat customers, maintaining knowledge of apparel each season, and participating in events, CRM activities and policy adherence to foster a friendly, productive environment.