Golf Registration Attendant-Member Shop-Seasonal

Pinehurst; Pinehurst (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

Pinehurst resort seeks a friendly golf shop attendant to greet guests and direct them to the right amenities in a busy environment. You will check in players, assist with merchandise, and manage tee time systems with accuracy.

Strong customer service and multitasking skills are important as you answer calls and support corporate events and member tournaments. The role emphasizes guest satisfaction and professional presentation.

Qualifications

• Must have high school diploma or GED and at least three months related experience or an equivalent combination.
• Front desk or guest services experience is a plus.

Responsibilities

• Greet members/guests and direct to resort amenities.
• Check-in members/guests for golf and assist with merchandise purchases.
• Utilize tee time computer system.
• Handle high volume telephone inquiries.
• Assist professional staff with corporate outings and member tournaments.
• Handle customer relation concerns/issues.
• Keep Golf Shop neat and clean throughout the day.

Skills

Customer service

Education

High school diploma or GED

Tools

Tee time computer system

Job description

SUMMARY:

The primary purpose of this position is to check in golfers for tee times, to direct members and guests to all areas of the resort and to answer phone calls and inform people of different resort activities.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); and a minimum of three months related experience; or an equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet members/guests and direct to resort amenities.
• Check-in members/guests for golf and assist with merchandise purchases.
• Utilize tee time computer system.
• Handle high volume telephone inquiries.
• Assist professional staff with corporate outings and member tournaments.
• Handle customer relation concerns/issues.
• Responsible for keeping Golf Shop neat and clean throughout the day.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is required to stand for long periods of time; use hands to finger, handle, or feel; and talk or hear. The individual is required to walk and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. The individual must be able to multi-task throughout each shift.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.