Golf Pro Shop Host: Guest Experience & Tee-Time Concierge

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 19,000 - 25,000; Full time

Job summary

Riverside Casino & Golf Resort in Montana is seeking a Golf Pro Shop Host to greet guests, promote merchandise, and assist with tee-time reservations, lessons, and tournament procedures. The role focuses on creating an exciting retail atmosphere and delivering exceptional guest service within the Pro Shop environment.

The ideal candidate will have a high school diploma, strong interpersonal and communication skills, and basic computer and cash handling abilities.

Qualifications

• High school diploma or GED required.
• Excellent interpersonal and communication skills.
• Basic computer skills and cash handling experience.

Responsibilities

• Greet guests and promote merchandise to encourage purchases.
• Share product knowledge and upsell to guests.
• Reserve tee-times and lessons; collect payment.
• Verify starting times and guide guests to carts and facilities.
• Maintain accurate cash handling at register.
• Build relationships to encourage repeat visits.
• Assist guests with fitting rooms and exchanges as needed.
• Maintain confidentiality of guest and company data.
• Coordinate with Pro Shop staff and supervisors.
• Follow IRGC regulations and local guidelines.

Skills

Customer service

Interpersonal skills

Communication skills

Cash handling

Education

High School Diploma or GED

Tools

Cash register

POS system

Job description

Riverside Casino & Golf Resort in Montana is seeking a Golf Pro Shop Host to greet guests, promote merchandise, and assist with tee-time reservations, lessons, and tournament procedures. The role focuses on creating an exciting retail atmosphere and delivering exceptional guest service within the Pro Shop environment.

The ideal candidate will have a high school diploma, strong interpersonal and communication skills, and basic computer and cash handling abilities.