Golf Pro Shop Host

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 19,000 - 25,000; Full time

Job summary

Riverside Casino & Golf Resort in Montana is seeking a Golf Pro Shop Host to greet guests, promote merchandise, and assist with tee-time reservations, lessons, and tournament procedures. The role focuses on creating an exciting retail atmosphere and delivering exceptional guest service within the Pro Shop environment.

The ideal candidate will have a high school diploma, strong interpersonal and communication skills, and basic computer and cash handling abilities.

Qualifications

• High school diploma or GED required.
• Excellent interpersonal and communication skills.
• Basic computer skills and cash handling experience.

Responsibilities

• Greet guests and promote merchandise to encourage purchases.
• Share product knowledge and upsell to guests.
• Reserve tee-times and lessons; collect payment.
• Verify starting times and guide guests to carts and facilities.
• Maintain accurate cash handling at register.
• Build relationships to encourage repeat visits.
• Assist guests with fitting rooms and exchanges as needed.
• Maintain confidentiality of guest and company data.
• Coordinate with Pro Shop staff and supervisors.
• Follow IRGC regulations and local guidelines.

Skills

Customer service

Interpersonal skills

Communication skills

Cash handling

Education

High School Diploma or GED

Tools

Cash register

POS system

Job description

The Golf Pro Shop Host will greet and encourage purchases of merchandise in the Golf Retail Shop. This position will create an exciting atmosphere for our guests to be comfortable in their purchase selections.The Golf Pro Shop Host will also assist the guest in making tee‑time reservations, lesson bookings, tournament procedures, etc.

Essential Functions

• Welcome all guests with the appropriate greeting when entering the shop, as well as make eye contact thereafter.
• Develop product knowledge to share with guests and encourage additional purchases.
• Reserve tee‑times and lessons, and collect payment.
• Verify starting times, direct guests to cart and clock garden.
• Ensure correct change is given using cash register and computer.
• Develops relationships with customers to assure returning customer base.
• Assist guests using fitting rooms, offering to exchange items as needed.
• Maintain confidentiality of all data, including, but not limited to customer and company records.
• Maintain a professional working relationship with other Pro Shop Hosts and supervisors.
• Comply with all IRGC regulations and any local, state or federal guidelines.

Required

• High School Diploma or GED equivalent.
• Basic computer skills.
• Must demonstrate excellent interpersonal and communication skills.
• Valid Driver's License and clean motor vehicle record.

Schedule

$15.50/hr (including premium pay)

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non‑discrimination in employment. We select the best qualified individual for the job based on job‑related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.