Golf Hard Goods Specialist & Fitting Expert

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Austin (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore in Austin is hiring a Hard Goods Associate to engage Customers in the hard goods areas, assist with front-end operations, and maintain premiere merchandising.

You will demonstrate deep product knowledge, assist with club fittings, and collaborate with team members to deliver an exceptional Customer experience. Flexibility for schedule and strong interpersonal skills are essential.

Qualifications

• Strong communication and interpersonal skills.
• Experience in retail sales or customer service preferred.
• Ability to organize priorities to meet deadlines.

Responsibilities

• Engage with every Customer using world-class service.
• Build lasting relationships to encourage repeat visits.
• Engage Customers in Hard Goods areas like simulators and club repair.
• Maintain knowledge of front-end operations (returns, exchanges, gift cards, loyalty) and assist as needed.
• Keep Hard Goods areas merchandised at premiere stock and visual levels.
• Ensure all Hard Goods areas and equipment are clean and functional.
• Demonstrate product knowledge of golf clubs and explain features and benefits to Customers.
• Assist with proper golf club fittings using PGA TOUR Superstore techniques.
• Promote safety, ethics, and compliance across departments.
• Help customers choose shaft, grip, and specs for optimal performance.
• Stay current with promotions and events to maintain merchandising presence.
• Be a product champion and educate Customers on offerings.
• Provide feedback to Sales and Service Manager on opportunities.

Skills

Communication

Customer service

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore in Austin is hiring a Hard Goods Associate to engage Customers in the hard goods areas, assist with front-end operations, and maintain premiere merchandising.

You will demonstrate deep product knowledge, assist with club fittings, and collaborate with team members to deliver an exceptional Customer experience. Flexibility for schedule and strong interpersonal skills are essential.