Golf Guest Services Specialist

Ohio Golf Course Owners; Akron (OH); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Free play

Half-price food

Health insurance

Dental

Vision

401(k) match

Mental well-being platform

Job summary

Topgolf Akron is seeking a guest services associate to welcome players, manage check-in, and provide information on gameplay and promotions. You will assist with clubs and equipment, maintain a clean venue, and promote retail items to guests.

You will demonstrate games, ensure safety guidelines are followed, and respond promptly to inquiries. The role emphasizes teamwork and customer service in a fast-paced entertainment environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Basic computer skills

Physical ability

Job description

Topgolf Akron is seeking a guest services associate to welcome players, manage check-in, and provide information on gameplay and promotions. You will assist with clubs and equipment, maintain a clean venue, and promote retail items to guests.

You will demonstrate games, ensure safety guidelines are followed, and respond promptly to inquiries. The role emphasizes teamwork and customer service in a fast-paced entertainment environment.