Golf Equipment Sales Lead: Lead, Coach & Delight Customers

Golf Galaxy, LLC; Reading (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

DICK’S Sporting Goods seeks a Lead to drive store performance, brand standards, and teammate development. You’ll partner with the Store Manager to coach staff, schedule workflow, and deliver exceptional customer experiences.

This role emphasizes leadership by example, empathy, and collaboration to build a people‑first culture and a high‑performance team. Responsibilities include guiding interviews and onboarding, executing floor sets, and ensuring safety and loss‑prevention practices while

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales or customer‑focused experience preferred.
• Ability to stand, walk, and assist customers for extended periods.

Responsibilities

• Lead by example to deliver excellent customer service and store standards.
• Provide direction and coaching to teammates and support scheduling.
• Assist in interviews, onboarding, and training of new teammates.
• Support store leadership in executing floor sets, loss prevention, and safety protocols.
• Foster an inclusive, high‑performing team culture.

Skills

Flexible availability

Retail experience

Customer service

Job description

DICK’S Sporting Goods seeks a Lead to drive store performance, brand standards, and teammate development. You’ll partner with the Store Manager to coach staff, schedule workflow, and deliver exceptional customer experiences.

This role emphasizes leadership by example, empathy, and collaboration to build a people‑first culture and a high‑performance team. Responsibilities include guiding interviews and onboarding, executing floor sets, and ensuring safety and loss‑prevention practices while