Golf Course Player Services - Waldorf Astoria Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is looking for team members in Player Services to enhance guest experience at their golf course. The ideal candidates demonstrate exceptional customer service, teamwork, and integrity while ensuring a high-quality experience for all guests.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off

Career growth and development

Qualifications

• Demonstrated customer service excellence.
• Ability to work effectively in a team environment.

Responsibilities

• Provide services to guests at the golf course, including loading and unloading golf bags.
• Greet and welcome guests efficiently and courteously.
• Maintain rental club inventory and assist in the upkeep of the practice facility.

Skills

Customer Focus

Integrity

Teamwork

Job description

Job Description

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets.This includes 3 restaurants, 2 bars, a pool, and in-room dining.

• Classification:Full-Time
• Shift: Early AM and MID shifts, starting as early as 6AM and ending as late as 6PM-7PM - must have availability to work weekdays, weekends, and holidays.
• Pay: $9.98 per hour, plus tips and service charge

The Benefits – Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

In Player Services, you would be responsible for providing services to guests patronizing the golf course to deliver an excellent guest experience and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Provide services to guests patronizing the golf course to include, but not limited to, loading and unloading golf bags onto golf carts and cleaning guest clubs before and after round
• Provide additional service to include cleaning and detailing golf cars and the staging/service area, staging golf carts, assisting in the maintenance of the practice facility and maintaining rental club inventory and overnight bag storage
• Greet and welcome guests and respond to guest inquiries in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!