Golf Course Player Services - Waldorf Astoria Orlando

Hilton Global in; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

The Waldorf Astoria Orlando is hiring a Golf Course Player Services team member. The role involves providing outstanding service to golf course guests, maintaining equipment, and enhancing guest experiences. A flexible schedule is required, with shifts starting early in the morning and a focus on customer satisfaction.

Benefits

Medical insurance for you and your family

Paid Time Off (PTO)

Travel discounts with Go Hilton

Matching 401(k)

Employee stock purchase plan at 15% discount

Debt-free education opportunities

Career development

Qualifications

• Candidates should demonstrate hospitality, integrity and teamwork principles.
• Focus on customer service and dependability is essential.

Responsibilities

• Assist guests with golf bags and maintain golf carts.
• Support practice facility maintenance and manage rental inventory.
• Greet guests and respond to inquiries courteously.

Skills

Customer Focus

Teamwork

Adaptability

Attention to Detail

Job description

Golf Course Player Services - Waldorf Astoria Orlando (Finance)

Waldorf Astoria Orlando is seeking a Golf Course Player Services team member!

Located near Walt Disney Resort, this luxurious Forbes 4-Star property features 502 rooms, 30,000 sq ft of banquet space, and 7 food and beverage outlets, including 3 restaurants, 2 bars, a pool, and in-room dining.

• Classification: Full-Time
• Shift: Early AM and MID shifts, starting as early as 6AM and ending as late as 6PM-7PM. Must be available to work weekdays, weekends, and holidays.
• Pay: $9.98/hr plus tips and service charge

Learn more: Hotel Website, Facebook, Instagram

Benefits: Hilton is recognized as a top hospitality workplace worldwide and #2 on Fortune's Best Workplaces. We support your mental and physical wellbeing with innovative programs and benefits, including:

• Access to your pay through DailyPay
• Medical insurance for you and your family
• Mental health resources
• Paid Time Off (PTO)
• Travel discounts with Go Hilton
• Parental leave
• Matching 401(k)
• Employee stock purchase plan at 15% discount
• Debt-free education opportunities
• Career development
• Team Member Resource Groups
• Recognition programs

*Benefits may vary by property and employment terms.

Role Responsibilities:

In Player Services, you'll provide excellent service to golf course guests, enhancing their experience and supporting financial goals. Key tasks include:

• Assisting guests with golf bags, cleaning clubs, and maintaining golf carts
• Supporting practice facility maintenance and managing rental clubs and overnight storage
• Greeting guests and responding to inquiries promptly and courteously

Candidate Requirements:

Since 1919, Hilton has led the hospitality industry through innovation, quality, and success. We seek team members who embody our core values:

• Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency

We also value attributes such as:

• Quality, Productivity, Dependability, Customer Focus, and Adaptability

Working at Hilton:

Hilton is a global leader in hospitality, offering a range of accommodations worldwide. Our mission "to fill the earth with the light and warmth of hospitality" drives us to create exceptional experiences, with our team members at the core of our success.