Golf Course Guest Services & Cart Attendant

Troon; Surprise (AZ); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Sterling Grove Golf & Country Club in Surprise, AZ is seeking a full-time Outside Service Attendant to support clubhouse operations, cart handling, and guest services, helping ensure a positive member and guest experience while expanding knowledge of golf club operations.

The role involves assisting with setup of tournaments, cart staging, range maintenance, policy education, and safe work practices, plus aiding food and beverage activities and club cleaning during play.

Qualifications

• High School Diploma or GED; six months to a year customer service experience or training.

Responsibilities

• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists in the setup and execution of golf tournaments and outings.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf.
• Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Assists players by changing their golf spikes, if needed.
• Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Cleans golfers' clubs upon completion of play.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Skills

Customer service

Golf knowledge

Cart operations

Range maintenance

Club handling

Safety procedures

Education

High School Diploma or GED

Job description

Sterling Grove Golf & Country Club in Surprise, AZ is seeking a full-time Outside Service Attendant to support clubhouse operations, cart handling, and guest services, helping ensure a positive member and guest experience while expanding knowledge of golf club operations.

The role involves assisting with setup of tournaments, cart staging, range maintenance, policy education, and safe work practices, plus aiding food and beverage activities and club cleaning during play.