Golf Club Technician & Fitting Specialist

DICK'S Sporting Goods, Inc.; Raleigh (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

DICK’S Sporting Goods, Inc. in Raleigh, NC is seeking a store teammate to deliver an exceptional golf shop experience.

You will assist customers, perform club repairs, fittings, and ensure products are on display and ready for service. The role emphasizes teamwork, accountability, and customer focus as you manage service workflow, promote Warranty Sales and Card programs, and maintain safety and cleanliness standards.

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift up to 35 lbs.
• Ability to stand or walk for extended periods (up to 4 hours).
• Repetitive motions for short periods (up to 2 hours).

Responsibilities

• Performs golf club repairs, including re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications using fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turnaround times to meet customer’s needs.
• Promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes, and stores all customers’ work orders.
• Provides a high level of customer service within the golf area.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains and participates in all recovery and cleanliness standards.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures.

Skills

Customer focus

Team player

Attention to detail

Excellent communication

Safety-conscious

Job description

DICK’S Sporting Goods, Inc. in Raleigh, NC is seeking a store teammate to deliver an exceptional golf shop experience.

You will assist customers, perform club repairs, fittings, and ensure products are on display and ready for service. The role emphasizes teamwork, accountability, and customer focus as you manage service workflow, promote Warranty Sales and Card programs, and maintain safety and cleanliness standards.