Golf Club Tech & Fitting Specialist

Golf Galaxy, LLC; Tulsa (OK); On-site; USD 17,000 - 21,000; Full time

Job summary

Golf Galaxy, LLC is seeking a store teammate in Tulsa to support golfers with repairs, club fitting, and service recommendations. You will manage workflow, promote store programs, track inventory, and deliver high standards of customer care in a fast-paced retail golf environment.

Responsibilities include maintaining merchandise presentation, completing work orders, and upholding safety and loss-prevention policies while collaborating with teammates to meet daily goals.

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Performs golf club repairs, including but not limited to re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
• Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes, and stores all customers’ work orders.
• Provides a high level of customer service within the golf area.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains and participates in all recovery and cleanliness standards.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Job description

Golf Galaxy, LLC is seeking a store teammate in Tulsa to support golfers with repairs, club fitting, and service recommendations. You will manage workflow, promote store programs, track inventory, and deliver high standards of customer care in a fast-paced retail golf environment.

Responsibilities include maintaining merchandise presentation, completing work orders, and upholding safety and loss-prevention policies while collaborating with teammates to meet daily goals.