Golf Club Tech & Fitting Specialist

Golf Galaxy; Pleasant Hill (CA); On-site; USD 23,000 - 34,000; Full time

Job summary

DICK'S Sporting Goods in Pleasant Hill, CA is seeking a team member to support golf services and customer experiences. The role involves repairing clubs, fitting clubs, and recommending products based on customer needs, while managing service workflows and maintaining inventory.

Candidates should be able to stand for long periods, handle light lifting, and perform repetitive motions as part of daily tasks; the position offers a competitive hourly wage within a dynamic retail environment with

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. occasionally (up to 5 times per hour).
• Ability to stand or walk for extended periods of up to 4 hours.
• Ability to perform repetitive motions for short periods (up to 2 hours).
• Starting pay range is the hourly rate; locations may vary.

Responsibilities

• Perform golf club repairs (re-gripping, re-shafting, loft and lie adjustments).
• Perform club fitting and performance modifications with fitting equipment.
• Provide product and service recommendations based on customer needs.
• Manage workflow for all customer services and establish turn-around times.
• Promote company programs (Warranty Sales, Scorecard, Private Label Credit Card).
• Manage golf service inventory and track shop usage.
• Complete, organize, and store all customer work orders.
• Deliver high levels of customer service in the golf area.
• Maintain merchandise presentation and inventory levels on the sales floor.
• Uphold safety, loss prevention and standard operating procedures.

Skills

Customer focus

Team collaboration

Accountability

Instills trust

Decision-making

Action-oriented

Job description

DICK'S Sporting Goods in Pleasant Hill, CA is seeking a team member to support golf services and customer experiences. The role involves repairing clubs, fitting clubs, and recommending products based on customer needs, while managing service workflows and maintaining inventory.

Candidates should be able to stand for long periods, handle light lifting, and perform repetitive motions as part of daily tasks; the position offers a competitive hourly wage within a dynamic retail environment with