Golf Club Technician & Fitting Specialist

Dick's Sporting Goods; Downers Grove (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Benefits

Job summary

DICK'S Sporting Goods is seeking a store teammate in Downers Grove to assist customers, perform golf club repairs and fittings, and support daily store operations. You will recommend products and services aligned with customer needs while maintaining high brand standards and inventory control.

The role emphasizes teamwork, reliability, and adherence to safety and store policies, with a focus on delivering exceptional customer experiences in a fast-paced retail environment.

Qualifications

• Stand, bend, stoop, reach, push, pull and lift up to 15-35 lbs occasionally (up to 5 times per hour).
• Stand or walk for extended periods (up to 4 hours).
• Perform repetitive motions for short periods (up to 2 hours).

Responsibilities

• Performs golf club repairs, including re-gripping and re-shafting with loft and lie adjustments.
• Performs club fitting and performance modifications using fitting equipment.
• Provides product and service recommendations according to customer needs.
• Manages workflow for all customer services and establishes turnaround times.
• Promotes Company programs (Warranty Sales, Scorecard, Private Label Credit Card).
• Manages golf service inventory and tracks shop usage.
• Completes, organizes, and stores customer work orders.
• Delivers high levels of customer service within the golf area.
• Maintains merchandise presentation and inventory levels on the sales floor.
• Upkeeps recovery and cleanliness standards.
• Adheres to safety, loss prevention policies and confidentiality.
• Supports the team across the store.
• Performs other tasks as assigned by management.

Skills

Customer service

Stand/walk long periods

Lifts 15-35 lbs

Team player

Job description

DICK'S Sporting Goods is seeking a store teammate in Downers Grove to assist customers, perform golf club repairs and fittings, and support daily store operations. You will recommend products and services aligned with customer needs while maintaining high brand standards and inventory control.

The role emphasizes teamwork, reliability, and adherence to safety and store policies, with a focus on delivering exceptional customer experiences in a fast-paced retail environment.