Golf Club Repair & Fitting Technician

Golf Galaxy; Oklahoma City (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK’S Sporting Goods store in Oklahoma City seeks a Golf Club Repair/Service teammate to perform repairs, fittings, and customer recommendations. You will manage workflows, maintain inventory, and uphold cleanliness and safety standards in a fast-paced golf department.

Responsibilities include promoting warranty and loyalty programs, organizing work orders, and supporting the team across the store to ensure an exceptional customer experience.

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally.
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
• Promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes, and stores all customers’ work orders.
• Provides a high level of customer service within the golf area.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains and participates in all recovery and cleanliness standards.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Skills

Customer service

Inventory management

Product knowledge

Team collaboration

Attention to safety

Tools

Club fitting equipment

Job description

DICK’S Sporting Goods store in Oklahoma City seeks a Golf Club Repair/Service teammate to perform repairs, fittings, and customer recommendations. You will manage workflows, maintain inventory, and uphold cleanliness and safety standards in a fast-paced golf department.

Responsibilities include promoting warranty and loyalty programs, organizing work orders, and supporting the team across the store to ensure an exceptional customer experience.