Golf Club Operations Leader | Assistant General Manager

Chandler-Park-Golf-Course; Detroit (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Job summary

Chandler Park Golf Course in Detroit, MI is seeking a Full-Time Assistant General Manager to lead and coordinate daily golf facility operations under the General Manager. The role is part of Troon’s global hospitality management family and emphasizes service excellence, staff development, and community relations.

Ideal candidates bring 1-3 years in golf management, a four-year degree (business preferred), and proficiency with Excel/Access/Word and POS systems.

Qualifications

• 1-3 years’ experience in the golf industry.
• PGA Membership or PGA registered apprentice in good standing.
• Four-year college degree (preferably business related).
• Proficient in Excel, Access, Word, POS systems.
• Working knowledge of club accounting.
• Strong business aptitude and passion for golf.
• Experience assisting with building player development programs.
• Experience acting as a club liaison to the community.
• Exceptional written and verbal communication skills.
• Highly polished interpersonal skills, with the ability to connect with people easily and quickly.

Responsibilities

• Manages the office area to ensure effective telephone and mail communications both.
• Manages all aspects of the club in the absence of the general manager.
• Assists in hiring, developing and supervising all key management employees of the property.
• Process customer reservations for guests of the golf course.
• Produce daily reports related to rounds, sales, etc. for management.
• Assist in coordinating of individual, group, and tournament play as directed by the 1st Assistant Golf Professional and/or Head Golf Professional.
• Works closely with Marshall and Starter to monitor all aspects of play including starting, monitoring pace of play, safety on the course and golf course markings.
• Provides customer service to arriving guest to help expedite check-in process.
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Assists in overseeing the care and maintenance of the property’s physical assets and facilities.
• Provides assistance in management of Pro-Shop.
• Maintaining positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government and industry.
• Assist with sourcing, hiring, developing, training and motivating a staff of professional service-orientated staff at the discretion of the General Manager.
• Assists GM in managing staff by conducting staff meetings.
• Ensuring standards by implementing course policies and procedures.

Skills

Golf industry experience

PGA membership

Customer service

Leadership

Organizational skills

Communication skills

Excel

POS systems

Club operations

Education

Four-year college degree

Tools

Excel

Access

Word

POS systems

Job description

Chandler Park Golf Course in Detroit, MI is seeking a Full-Time Assistant General Manager to lead and coordinate daily golf facility operations under the General Manager. The role is part of Troon’s global hospitality management family and emphasizes service excellence, staff development, and community relations.

Ideal candidates bring 1-3 years in golf management, a four-year degree (business preferred), and proficiency with Excel/Access/Word and POS systems.