Golf Club Fitting Lead & Customer Experience Coach

DICK'S Sporting Goods; Broomfield (CO); On-site; USD 26,000 - 37,000; Full time

Job summary

DICK'S Sporting Goods in Colorado seeks a Retail Master Club Fitter to build golfer relationships and conduct one-on-one fittings with customers and teammates, ensuring a positive club fitting experience. This role supports the Operations Sales Manager to achieve sales, profit and loss goals by guiding the store's services, including simulators, putting green, Special Orders, and club repair programs.

You will train teammates on services and selling techniques, monitor floor performance,

Qualifications

• 1-3 years retail experience preferred
• Golf knowledge preferred
• Strong customer service skills and problem-solving abilities

Responsibilities

• Analyze golf sales reports to identify opportunities and share results with teammates.
• Greet customers, establish relationships, and offer needed assistance.
• Oversee on-floor sales, service quality, and store operations.
• Train teammates on services, selling techniques, and service standards.

Skills

Customer service

Golf knowledge

Sales analytics

Team training

Job description

DICK'S Sporting Goods in Colorado seeks a Retail Master Club Fitter to build golfer relationships and conduct one-on-one fittings with customers and teammates, ensuring a positive club fitting experience. This role supports the Operations Sales Manager to achieve sales, profit and loss goals by guiding the store's services, including simulators, putting green, Special Orders, and club repair programs.

You will train teammates on services and selling techniques, monitor floor performance,