Gold Coast JCB - Territory Sales Representative

Colonial Group; Town of Florida (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Gold Coast JCB in Medley, FL is seeking a Territory Sales Representative to expand machine sales coverage and deliver exceptional customer satisfaction by promoting products and services offered by Gold Coast JCB. From the field, you will serve as the primary liaison between Gold Coast JCB and the customer.

You will build relationships with customers, solicit new accounts, prepare quotes, schedule deliveries, and provide ongoing support to ensure a high quality customer experience.

Qualifications

• 3+ years industry experience or equivalent college degree.
• 5+ years sales experience in a dealership or rental environment with heavy customer contact.
• Valid and active Florida driver's license.
• Prior territory management experience preferred.
• Pass drug screens, background checks, and pre-employment tests where required by law.

Responsibilities

• Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and quotes.
• Build relationships with customers quickly and in a mutually beneficial manner.
• Listen to and engage every customer to obtain information to determine requests.
• Answer questions regarding products, prices, availability, uses and rental policies.
• Enter orders into database and create quotations; maintain records of contacts, accounts and orders.
• Consult with clients after contract signings to resolve issues and provide ongoing support.

Skills

Problem-solving

Communication

Work ethic

Leadership

Self-improvement

Customer service

Collaboration

MS Office

Education

College degree preferred

Tools

Salesforce

Job description

Company Profile

Gold Coast JCB is the JCB dealer for Southeast FL with a strong commitment to providing the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program, to ambitious candidates with the correct mindset to excel at their personal and professional level. Gold Coast JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, aerial equipment, among others.

Position Purpose

Gold Coast JCB currently has an opening for a Territory Sales Representative to support our machine sales coverage. This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale and promotion of products and services offered by Gold Coast JCB. From the field, the Territory Sales Representative will serve as the primary liaison between Gold Coast JCB and the customer.

Position Type

Full Time, Exempt

Location

Gold Coast JCB, 12450 NW South River Drive, Medley, FL 33178

Benefits and Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Major Tasks, Responsibilities & Key Accountabilities

• Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations and preparing quotes.
• Build relationships with customers quickly and in a mutually beneficial manner.
• Listen to and engage every customer to obtain sufficient information to correctly determine or confirm his/her requests.
• Answer customer questions regarding products, prices, availability, product uses and rental policies.
• Fulfill requests promptly and accurately, in line with company procedures.
• Obtain customer information such as name, address and payment method. Enter orders into database.
• Create quotations and maintain records of contacts, accounts and orders.
• Consult with clients after contract signings to resolve issues and provide ongoing support.
• Knowledge of products to troubleshoot machine issues over the phone.
• Ensure showroom, equipment, displays, counters, and signs are clean, well-stocked, orderly and attractive.
• Aid in the schedule and dispatch of deliveries.
• Work with team members to ensure high-quality work and the best possible customer experience
• Maintain CRM database, knowledge of Sales Force a plus
• Other duties as assigned

Minimum Qualifications

• 3+ years specific industry experience desired or an equivalent college degree.
• 5+ years sales experience in a dealership or rental company environment to include heavy customer contact and negotiation.
• Must posses a valid and active Florida driver’s license, appropriate to the position and type of vehicle required for the position.
• Prior territory management experience preferred.
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Knowledge, Skills, Abilities & Competencies

• Strong problem-solving and analytical skills.
• Ability to work in a high-stress environment.
• Detail-oriented and able to work independently.
• High energy, excellent communication skills, and a strong work ethic required.
• Leadership skills a strong plus for future growth opportunities
• Self-Improvement skills and high standards for personal performance
• Excellent customer service skills
• Collaborative approach to resolving issues impacting various groups across the enterprise.
• Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
• Enjoy working in a dynamic environment and be a self-motivated team player.
• Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Job Conditions

• Both office environment and occasionally manufacturing/factory environment.
• Subject to noise and temperature changes.

Physical Requirements

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:

• Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• The employee is occasionally required to stand and move and/or walk.
• The employee must frequently move and/or transport up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer

JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.

EEO EMPLOYER/VET/DISABLED.

Reasonable Accommodation Statement

JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at [e-mail].

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.