Gulf Coast JCB - Territory Sales Representative

Gulf Coast JCB; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

Gulf Coast JCB is seeking a Territory Sales Representative in New Orleans. The role involves driving machine sales, developing new business, and fostering strong customer relationships while promoting the full range of equipment and services.

Candidates should possess strong communication and customer service skills, along with prior sales experience. The position requires maintaining knowledge of JCB equipment and ensuring a seamless customer experience. This is a full-time, exempt role.

Qualifications

• High energy with a disciplined work ethic.
• Must pass drug screenings and background checks.
• Prior service, parts, or sales experience in a dealership or rental environment.

Responsibilities

• Identify and pursue new sales opportunities.
• Build strong relationships and establish trust with customers.
• Provide post-sale support and assist with issue resolution.

Skills

Strong communication

Customer service skills

Relationship-building ability

Sales experience

Territory management experience

Tools

Salesforce

Job description

Position Purpose

The Territory Sales Representative is responsible for driving machine sales within an assigned territory, developing new business, strengthening customer relationships, and promoting Gulf Coast JCB’s full range of equipment and services.

Position Type: Full Time, Exempt

Major Tasks, Responsibilities & Key Accountabilities

• Identify and pursue new sales opportunities.
• Build strong relationships and establish trust with customers.
• Understand customer needs and recommend appropriate equipment solutions.
• Provide technical information, quotes, and product explanations.
• Answer customer questions regarding products, pricing, availability, financing, and rental policies.
• Follow up on quotes to maximize close rates.

Account Management

• Serve as primary liaison with assigned accounts.
• Maintain consistent communication through visits and calls.
• Enter all customer information, opportunities, and orders in CRM.
• Provide post‑sale support and assist with issue resolution.
• Maintain accurate records of contacts, accounts, and orders.
• Support customer retention efforts and address concerns promptly.

Operational & Internal Coordination

• Coordinate equipment deliveries with operations.
• Keep showroom, displays, and equipment clean and presentable.
• Maintain CRM database (Salesforce experience preferred).
• Support marketing initiatives, demos, and customer events.
• Collaborate with service, parts, and operations for seamless customer experience.

Product Knowledge & Support

• Maintain strong knowledge of JCB equipment features and benefits.
• Stay informed on competitor products and market conditions.
• Troubleshoot basic machine questions for customers when needed.
• Prior service, parts, or sales experience in a dealership or rental environment.
• Territory management experience preferred.
• High energy, strong communication, and disciplined work ethic.
• Leadership potential for future advancement.
• Strong customer service skills and relationship‑building ability.
• Able to thrive in a fast‑paced environment.
• Must pass drug screenings and background checks.

JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED

JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/ en-gb/about/careers.