GMP Manager

Pacific West Site Services, Inc.; Concord (NC); On-site; USD 65,000 - 75,000; Full time

Job summary

Pacific West Site Services, Inc. is seeking a GMP Manager in the United States to coordinate operations, budgeting, and high-level management tasks for contract delivery with SBM and customers. The role focuses on planning, supervision, vendor and supply contact, and customer relations.

You will oversee schedules, safety, quality, and service standards, manage budgets, and ensure compliance with applicable regulations. Travel may be required.

Qualifications

• A.A. Degree required with 2+ years of experience or equivalent education/experience.
• Experience coordinating and budgeting for facilities/cleaning service programs.
• Familiarity with safety regulations and compliance requirements.

Responsibilities

• Develop work schedules to ensure adequate service.
• Prepare schedules for service personnel and assign routes.
• Inspect establishment for safety, quality, and service compliance.
• Audit inventories and equipment; manage supplies.
• Investigate equipment improvements and efficiency.
• Review service requests and address with the manager.
• Assist with budgets and schedule modifications including cost estimates.
• Support development of long-range plans and capital outlay requirements.
• Coordinate program specifications and contract documents.
• Collect data for estimates, labor hours, and expenses.
• Maintain a safe work environment and ensure regulatory compliance.
• Direct supervisory management in facilities programs.
• Act as liaison between company, customers, clients, employees, and subcontractors.
• Maintain contractor status databases and respond to correspondence.
• Establish contractor relationships to ensure smooth contracts.
• Attend meetings to communicate with customers, clients, and employees.
• Assist with human resource concerns as needed.
• Some travel may be required.

Skills

Operations management

Budgeting

Vendor management

Customer relations

Planning

Supervisory skills

Microsoft Office

Education

A.A. Degree required with 2+ years of experience

CPR/AED/First Aid certification a plus

May be required to have a valid driver's license

Completed all safety and task training certification

Forklift certification may be required

Tools

Microsoft Office

Job description

GMP Manager

Compensation: $65,000-$75,000 per year

Job Overview

The GMP Manager will be responsible for coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Develop work schedules to ensure adequate service
• Prepare schedules for service personnel, assigns personnel to routes
• Inspect and evaluate physical condition of establishment for program compliance, i.e., safety, quality, and service
• Audit and maintain inventories supply and equipment
• Investigate and promote improved equipment and methods
• Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
• Implement organization policies and goals
• Facilitate budget requests to identify areas in which reductions can be made
• Inspect plant and evaluate use of space and facilities
• Assist with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts
• Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
• Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
• Collect data for preparing estimates, labor hours, expenses, and other metrics
• Maintain a safe work environment for self and employees
• Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Direct supervisory management engaged in support of facilities programs
• Act as liaison between company, customers, clients, employees, and subcontractors
• Maintain contract and contractor status databases
• Review correspondence concerning contractors and responds as appropriate
• Establish and maintain contact with contractors to ensure the smooth working of the contract process
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
• Assist with human resource concerns and issues
• Some travel may be required for this position

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience

A.A. Degree required with 2+ years of experience, or equivalent combination of education and experience

Certificates, Licenses, Registrations

• CPR/AED/First Aid certification a plus
• May be required to have a valid driver's license
• Completed all safety and task training certification
• May be required to be forklift certified

Knowledge, Skills, and Abilities

• Bilingual a plus
• Ability to read and interpret instructions, procedures, manuals, and other documents
• Strong verbal and written communication skills
• Knowledge of cleaning methods and equipment and willing to share with team
• Knowledge of the upkeep and care of the cleaning equipment
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use
• Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills
• Knowledge of Microsoft Office and Computer Skills
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
• Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of