GMP Manager

SBM Management Services, LP; Concord (NC); On-site; USD 65,000 - 75,000; Full time

Job summary

SBM Management Services, LP in Concord, NC seeks a GMP Manager to coordinate and direct operations, budgeting, vendor and customer relations, and high-level supervision. The role emphasizes safety, quality, and service, with travel as needed.

The position requires an A.A. degree with 2+ years of experience, strong leadership, communication, and planning skills, and the ability to manage schedules, resources, and contracts effectively. CPR/First Aid certification is a plus.

Qualifications

• A.A. degree or equivalent with 2+ years of experience.
• Strong project management and budgeting abilities.
• Excellent communication and leadership skills.

Responsibilities

• Develop work schedules and assign personnel to routes.
• Inspect facilities for safety, quality, and service.
• Prepare budgets, bid sheets, and contract documents.
• Coordinate programs with customers and contractors.
• Maintain compliance with local, state, and federal regulations.
• Lead meetings and communicate findings in real time.

Skills

Project management

Leadership

Communication

Time management

Problem solving

Training

Microsoft Office

Customer service

Planning

Interviewing

Education

A.A. degree

Tools

Forklift certification

CPR/AED/First Aid

Job description

Title: GMP Manager

Job Description: Compensation: $65,000-$75,000 per year

Job Overview

The GMP Manager will be responsible for coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

Roles & Responsibilities

• Develop work schedules to ensure adequate service
• Prepare schedules for service personnel, assigns personnel to routes
• Inspect and evaluate physical condition of establishment for program compliance, i.e., safety, quality, and service
• Audit and maintain inventories supply and equipment
• Investigate and promote improved equipment and methods
• Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
• Implement organization policies and goals
• Facilitate budget requests to identify areas in which reductions can be made
• Inspect plant and evaluate use of space and facilities
• Assist with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts
• Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
• Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
• Collect data for preparing estimates, labor hours, expenses, and other metrics
• Maintain a safe work environment for self and employees
• Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Direct supervisory management engaged in support of facilities programs
• Act as liaison between company, customers, clients, employees, and subcontractors
• Maintain contract and contractor status databases
• Review correspondence concerning contractors and responds as appropriate
• Establish and maintain contact with contractors to ensure the smooth working of the contract process
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
• Assist with human resource concerns and issues
• Some travel may be required for this position

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience

• A.A. Degree required with 2+ years of experience, or equivalent combination of education and experience

Certificates, Licenses, Registrations

• CPR/AED/First Aid certification a plus
• May be required to have a valid driver’s license
• Completed all safety and task training certification
• May be required to be forklift certified

Knowledge, Skills, and Abilities

• Bilingual a plus
• Ability to read and interpret instructions, procedures, manuals, and other documents
• Strong verbal and written communication skills
• Knowledge of cleaning methods and equipment and willing to share with team
• Knowledge of the upkeep and care of the cleaning equipment
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use
• Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills
• Knowledge of Microsoft Office and Computer Skills
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
• Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. At SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale. Our approach is centered on providing scalable, predictable, and repeatable results across space types. With our experience in state-of-the- art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients’ most ambitious missions.