GMP Manager

SBM Management Services, LP; Apex (NC); On-site; USD 90,000 - 100,000; Full time

Job summary

SBM is seeking a GMP Manager to coordinate and direct operations between SBM and customers, covering planning, supervision, budgeting, and vendor relations. The role focuses on safety, quality, and service while maintaining contract and contractor status databases.

Responsibilities include creating work schedules, supervising routes, and ensuring regulatory compliance (FLSA, OSHA, ADA). Travel to sites may be required, with a likely Monday–Friday shift and occasional weekend coverage.

Qualifications

• AA degree required with 2+ years of related experience.
• CPR/AED/First Aid certification a plus.
• Forklift certification may be required.
• Multilingual abilities are a plus.

Responsibilities

• Develop work schedules to ensure adequate service.
• Prepare schedules for service personnel and routes.
• Inspect establishment for safety, quality, and service compliance.
• Audit and maintain inventories, supply and equipment.
• Review customer service requests for cause and remedy.
• Assist with budgets, plans, and schedule modifications including costs.

Skills

Bilingual

Communication skills

Time management

Project management

Microsoft Office

Education

AA Degree

Tools

Microsoft Office

Job description

# **Title:**GMP Manager# **Job Description:****NOW HIRING**: GMP ManagerCompensation: $90,000 - $100,000 per yearShift: Monday - Friday 10:00 am - 7:00 pm (Weekends as Needed) **Job Overview**The GMP Manager will be responsible for coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities. **Roles & Responsibilities**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.* Develop work schedules to ensure adequate service* Prepare schedules for service personnel, assigns personnel to routes* Inspect and evaluate physical condition of establishment for program compliance, i.e., safety, quality, and service* Audit and maintain inventories supply and equipment* Investigate and promote improved equipment and methods* Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager* Implement organization policies and goals* Facilitate budget requests to identify areas in which reductions can be made* Inspect plant and evaluate use of space and facilities* Assist with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts* Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements* Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents* Collect data for preparing estimates, labor hours, expenses, and other metrics* Maintain a safe work environment for self and employees* Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.* Direct supervisory management engaged in support of facilities programs* Act as liaison between company, customers, clients, employees, and subcontractors* Maintain contract and contractor status databases* Review correspondence concerning contractors and responds as appropriate* Establish and maintain contact with contractors to ensure the smooth working of the contract process* Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees* Assist with human resource concerns and issues* The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.* Some travel may be required for this position **Qualification**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. **Education and/ or Experience*** A.A. Degree required with 2+ years of experience, or equivalent combination of education and experience **Certificates, Licenses, Registrations*** CPR/AED/First Aid certification a plus* May be required to have a valid driver’s license* Completed all safety and task training certification* May be required to be forklift certified **Knowledge, Skills, and Abilities*** Bilingual a plus* Ability to read and interpret instructions, procedures, manuals, and other documents* Strong verbal and written communication skills* Knowledge of cleaning methods and equipment and willing to share with team* Knowledge of the upkeep and care of the cleaning equipment* Knowledge of cleaning compounds and chemicals, and their safe, efficient use* Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills* Knowledge of Microsoft Office and Computer Skills* Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community* Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public **Supervisory Responsibilities**Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements. **Physical Demands & Work Environment**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.