GME Systems & Operations Specialist

VCU Health; Richmond (VA); On-site; USD 32,000 - 48,000; Full time

Job summary

VCU Health is seeking a GME Systems and Operations Coordinator to join the Graduate Medical Education team in Richmond. You will administer residency management systems, design workflows, and lead training for coordinators and directors to ensure accurate reporting and accreditation readiness.

You will support financial processes, data reporting, compliance, and operation of GME facilities and related resources.

Qualifications

• Associate Degree in Education, Business, Finance, Human Resources, Health Administration or related field from an accredited program OR equivalent years of relevant experience.
• Combination of education and experience may be considered in lieu of a degree.
• Bachelor’s degree preferred in a related field (Health Administration, Business Administration, Education).
• C-TAGME certification preferred.
• Minimum of three (3) years of experience in GME, healthcare education or related field.
• Five (5) years of experience in GME, healthcare education or related field with strong program management background is preferred.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint) and other relevant software; familiarity with financial management systems; proficiency in Zoom and/or MS Teams.

Responsibilities

• Administer and Optimize GME Systems and Applications, including configuration, access, workflows, data integrity, and issue resolution; provide training and create materials.
• Deliver System Training and Ongoing Technical Support to program coordinators, directors, and stakeholders.
• Support Financial Processing and Reporting Functions for GME administration: AP/AR, vendor coordination, invoicing, payables, budgeting reporting.
• Manage Data Reporting, Compliance Monitoring, and System Analytics: create dashboards and ensure audit readiness.
• Manage and Coordinate GME Facility, Space, and Resource Operations: oversee ~100 rooms, space utilization, inventory, and renovations.
• Coordinate Housestaff Operations and Process Improvement: onboarding/offboarding workflows, meal/transport allowances, process improvements.
• Coordinate Internal and External GME Partnerships: collaborate with program leadership, hospital departments, affiliates, and vendors.
• Miscellaneous Responsibilities: perform other duties and projects to support GME operations.

Skills

MS Office

Excel

PowerPoint

Word

Data reporting

Data analysis

Project coordination

Training delivery

Policy interpretation

Education

Associate Degree in Health Administration

Bachelor’s degree

C-TAGME certification

Tools

RMS

ERAS PDWS

Workday

New Innovations

MedHub

Job description

VCU Health is seeking a GME Systems and Operations Coordinator to join the Graduate Medical Education team in Richmond. You will administer residency management systems, design workflows, and lead training for coordinators and directors to ensure accurate reporting and accreditation readiness.

You will support financial processes, data reporting, compliance, and operation of GME facilities and related resources.