GME Administration & Operations Manager

Stanford Health Care; Palo Alto (CA); Hybrid; USD 94,000 - 125,000; Full time

Job summary

Stanford Health Care is seeking an experienced GME Administration & Ops Manager to lead complex operational projects, systems, and reporting for the Department of Graduate Medical Education. You will collaborate with GME leadership, institutional departments, and external stakeholders to optimize business processes and monitor performance.

The role requires 5 years of related experience, a Bachelor’s degree, and strong skills in dashboards (Power BI/Tableau), Excel, and Office Suite.

Qualifications

• Bachelor's degree in work-related discipline/field from an accredited college or university required.
• Five (5) years of progressively responsible and directly related work experience required.
• Ability to assess and respond to logistical, administrative, operational, and strategic needs of the department.

Responsibilities

• Coordinates all departmental projects and ensures company resources are utilized appropriately.
• Coordinates implementation and optimization of GME-related systems, databases, and reporting tools.
• Develops and maintains GME operational dashboards using BI and reporting tools.
• Utilizes operational dashboards and data analytics to monitor KPIs, program operations, compliance metrics, financial trends, and leadership reporting needs.
• Partners with GME leadership to identify operational risks and develop mitigation strategies.
• Prepare business cases, presentations, dashboards, and reports for GME leadership and institutional stakeholders.
• Leads GME technology and digital transformation projects with the Senior Director of Operations and Executive Director.
• Manages GME moonlighting approval process, ensuring requests are reviewed, documented, and approved.
• Works with the Executive Director on projects related to Office of General Counsel, including management and tracking of affiliation agreements and other contracts.
• Manages Resident HealthStream module assignments, completion tracking, compliance monitoring, and reporting; coordinates with GME leadership and relevant departments to ensure residents and fellows complete required training within deadlines.
• Supports projects and requests related to Risk Management.
• Other operational or quality improvement projects and duties as assigned.
• Manages visiting resident onboarding.

Skills

Dashboard analytics

Analytical thinking

Communication skills

Independent work

Strategic planning

Education

Bachelor's degree in related field

Tools

Power BI

Tableau

Excel

Microsoft Office Suite

Job description

1.0 FTE Full time Day - 08 Hour R2660989 Hybrid 108210001 GME Administration Business & Administration

STANFORD, 453 Quarry Rd, California

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

The GME Administration & Ops Manager supports the Department of Graduate Medical Education (GME) by leading and coordinating complex operational projects, systems, reporting, compliance activities, digital transformation, and strategic initiatives. This role partners closely with GME leadership, institutional departments, and external stakeholders to optimize business processes, monitor operational and compliance performance, and ensure resources are effectively utilized.

Locations

Stanford Health Care

What You Will Do

• Coordinates all departmental projects and ensures company resources are utilized appropriately.
• Coordinates implementation and optimization of GME-related systems, databases, and reporting tools.
• Develops and maintains GME operational dashboards using business intelligence and reporting tools, such as Power BI, Tableau, Excel, or enterprise reporting platforms.
• Utilizes operational dashboards and data analytics to monitor key performance indicators, program operations, compliance metrics, financial trends, and leadership reporting needs.
• Partners with GME leadership to identify operational risks and develop mitigation strategies.
• Prepare business cases, presentations, dashboards, and reports for GME leadership and institutional stakeholders.
• Leads GME technology and digital transformation projects with the Senior Director of Operations and Executive Director.
• Manages GME moonlighting approval process, ensuring requests are reviewed, documented, and approved in accordance with institutional policies, ACGME requirements, work-hour regulations, and applicable guidelines.
• Works with the Executive Director with projects related to Office of General Counsel, including management and tracking of affiliation agreements and other contracts.
• Manages Resident HealthStream module assignments, completion tracking, compliance monitoring, and reporting; coordinates with GME leadership and relevant departments to ensure residents and fellows complete required training within established deadlines.
• Supports projects and requests related to Risk Management.
• Other operational or quality improvement projects and duties as assigned.
• Manages visiting resident onboarding.

Education Qualifications

• Bachelor’s degree in work-related discipline/field from an accredited college or university required.

Experience Qualifications

• Five (5) years of progressively responsible and directly related work experience required.

Required Knowledge, Skills And Abilities

• Ability to assess and respond to logistical, administrative, operational, and strategic needs of the department.
• Ability to conceptualize, plan, organize, coordinate, and manage work of major projects or function within the department.
• Ability to analyze operational data as it relates to institutional decision making.
• Demonstrated ability to build dashboards in Microsoft Power BI or Tableau or comparable tools.
• Advanced proficiency of Microsoft Office Suite.
• Strong Excel skills.
• Strong written, verbal, presentation, and interpersonal communication skills.
• Ability to build productive relationships with senior leaders.
• Ability to work independently, exercise initiative and make appropriate decisions within established policies and scope of responsibility.
• Knowledge of business intelligence, data visualization, workflow automation, and process improvement principles.

These Principles Apply To ALL Employees

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $68.52 - $90.78 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.