GM in Training: Lead Restaurant Ops & Guest Experience

Wingstop; Thousand Oaks (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Akash Management is seeking an Assistant Manager for Wingstop operations in Thousand Oaks, CA. You will assist the General Manager, supervise shifts, ensure guest satisfaction, and drive sales while controlling costs. The role requires high energy, reliability, and ability to train staff.

The position offers full-time hours with flexible scheduling, including weekends and holidays, and opportunities to develop leadership skills in a fast-paced restaurant environment.

Qualifications

• Must be 18 years of age; Must have High school diploma or equivalent
• Must be able to work flexible hours necessary to operate the unit effectively.
• Must be able to work the days and hours designated (scheduled) by General Manager and/or District Manager
• Must be able to maintain good attendance throughout the year.
• Must have the ability to lift and/or move up to 75 lbs. comfortably.
• Able to stand for long periods of time, bend, and stoop
• Comfortable working occasionally in walk-in coolers and freezers
• Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Willing to cross-train on various positions within the restaurant

Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by General Manager
• Supports the goals, decisions, and directives of General Manager
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Job description

Akash Management is seeking an Assistant Manager for Wingstop operations in Thousand Oaks, CA. You will assist the General Manager, supervise shifts, ensure guest satisfaction, and drive sales while controlling costs. The role requires high energy, reliability, and ability to train staff.

The position offers full-time hours with flexible scheduling, including weekends and holidays, and opportunities to develop leadership skills in a fast-paced restaurant environment.