General Manager In Training

Wingstop; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Akash Management in partnership with Wingstop is seeking an Assistant Manager for a busy Wingstop restaurant. The role supports the General Manager and focuses on delivering great guest experiences while maximizing sales and efficiency.

You will lead shifts, supervise staff, handle opening/closing, and uphold cash handling and safety standards to ensure smooth daily operations.

Qualifications

• Must be 18 years of age and have a high school diploma or equivalent.
• Ability to work flexible hours including weekends and holidays.
• Ability to lift up to 75 lbs and stand for long periods.
• Willing to cross-train on various positions within the restaurant.
• Comfortable with walk-in coolers and freezers, and basic computer/register use.

Responsibilities

• Provide quality product and guest service to ensure total guest satisfaction with high energy.
• Communicate effectively up and down the organization.
• Plan and implement daily operational routines; complete admin tasks.
• Supervise opening/closing duties as directed.
• Support General Manager's goals and directives.
• Follow cash handling procedures and POS procedures.
• Resolve guest questions and complaints promptly with management involvement.
• Delegate tasks and drive team performance toward high goals.

Job description

Akash Management

Position: Assistant Manager

Wingstop is a restaurant-leading company while doing business as Wingstop. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained work force that is focused on delivering the best restaurant experience for our guests.

This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform several different tasks every day, and this posting does not list all of the essential functions of the job.

The General Manager in Training (Assistant Manager) is in charge in the absence of the General Manager and supports General Manager efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.

Primary Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by General Manager
• Supports the goals, decisions, and directives of General Manager
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Requirements

• Must be 18 years of age; Must have High school diploma or equivalent
• Must be able to work flexible hours necessary to operate the unit effectively.
• Must be able to work the days and hours designated (scheduled) by General Manager and/or District Manager
• Must be able to maintain good attendance throughout the year.
• Must have the ability to lift and/or move up to 75 lbs. comfortably.
• Able to stand for long periods of time, bend, and stoop
• Comfortable working occasionally in walk-in coolers and freezers
• Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Willing to cross-train on various positions within the restaurant

Job Type

Full-time with flexible scheduling, weekends and holidays as needed.