GM/HBC Manager-Fairbanks

Safeway; Fairbanks (AK); In loco; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Safeway in Alaska's Fairbanks is seeking a GM/HBC Manager to lead the variety department, delivering friendly service and driving department results. You will train and supervise clerks, manage inventories, merchandising, pricing, and ordering, ensuring stock and clean displays.

As a strong communicator with supervisory skills, you will optimize staffing, handle customer concerns, and maintain cost controls while promoting sales in a busy grocery setting.

Competenze

• Experience following company customer service procedures.
• Ability to interact with customers and co-workers.
• Ability to work independently when necessary.
• Ability to understand and follow instructions.
• Desired: Prior experience as a GM/HBC clerk.

Mansioni

• Provide customer service as defined by employer within company policy.
• Train, schedule, and supervise GM/HBC workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the GM/HBC area.
• Replace stock in displays and on shelves as needed. Make sure all expired items are removed from the shelves daily.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Write and input order into store computer.
• Monitor inter-office mail and company web page daily for updated information.
• Other duties as assigned.

Conoscenze

Customer service

Supervisory skills

Scheduling

Inventory management

Merchandising

Communication

Strumenti

Store computer

Descrizione del lavoro

Job Description
As a primary contact for Safeway customers, the GM/HBC Manager provides friendly, courteous, and helpful service. Works in the variety department of a grocery store handling mostly non-grocery items. The GM/HBC Manager is held accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. Trains, supervises, schedules and assigns duties to GM/HBC Clerks. Follows division guidelines for the implementation of the merchandising program. Changes signs and prices as directed by merchandising. Inventories floor stock daily. Writes variety order. Checks order for completeness upon arrival. Responsible for maintaining appropriate stock of inventory. Views display areas daily to determine stock needed. Opens containers or boxes, removes merchandise, and stocks on store shelves. Shelves are periodically faced and organized. Stock area and variety display areas are kept clean and neat. Rotates product and removes expired product daily.

Job Description
As a primary contact for Safeway customers, the GM/HBC Manager provides friendly, courteous, and helpful service. Works in the variety department of a grocery store handling mostly non-grocery items. The GM/HBC Manager is held accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. Trains, supervises, schedules and assigns duties to GM/HBC Clerks. Follows division guidelines for the implementation of the merchandising program. Changes signs and prices as directed by merchandising. Inventories floor stock daily. Writes variety order. Checks order for completeness upon arrival. Responsible for maintaining appropriate stock of inventory. Views display areas daily to determine stock needed. Opens containers or boxes, removes merchandise, and stocks on store shelves. Shelves are periodically faced and organized. Stock area and variety display areas are kept clean and neat. Rotates product and removes expired product daily.Job Duties
Safeway GM/HBC Manager employees are generally responsible for completing the following job duties:

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise GM/HBC workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the GM/HBC area. Maintain cleanliness of department and storage area.
• Replace stock in displays and on shelves as needed. Makes sure all expired items are removed from the shelves daily.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Write and input order into store computer.
• Monitor inter-office mail and company web page daily for updated information.
• Other duties as assigned.

Job Related Qualifications

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently when necessary.
• Ability to understand and follow instructions.
• Desired: Prior experience as a clerk.

Supervisory Responsibilities
GM/HBC Clerks
Permits/Licenses
Varies depending on store location and state/county requirements.
Work Environment
%Inside: 100% %Outside: Rare
Temperature Extremes: N/A
Chemicals: Seldom (mild detergents or glass cleaner)