GM/HBC Department Manager — Service-Driven Ops Leader

Safeway; Tucson (AZ); On-site; USD 50,000 - 80,000; Full time

Job summary

Safeway in Tucson is seeking a Drug Department Manager to direct daily operations, supervise staff, and uphold high customer service standards. You will implement policies, manage inventory, and ensure safety and compliance across the department.

The role requires strong leadership, retail experience, and the ability to train teams to meet sales and service targets in a fast-paced store environment.

Qualifications

• Experience leading a retail department or store division.
• Ability to supervise and train staff to achieve targets.
• Strong customer service and communication skills.

Responsibilities

• Directs day-to-day operations of the Drug Department to meet sales goals.
• Supervises, trains and evaluates department personnel.
• Ensures product quality, sanitation, safety and policy compliance.
• Manages inventory, pricing, merchandising and shrink controls.
• Coordinates with Store Director and management on operational decisions.
• Maintains customer service standards and handles escalated issues.

Skills

Retail management

Customer service

Team leadership

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Safeway in Tucson is seeking a Drug Department Manager to direct daily operations, supervise staff, and uphold high customer service standards. You will implement policies, manage inventory, and ensure safety and compliance across the department.

The role requires strong leadership, retail experience, and the ability to train teams to meet sales and service targets in a fast-paced store environment.