Global Workplace Experience & HR Category Manager

Capital Group; Charlotte (NC); On-site; USD 137,000 - 219,000; Full time

Benefits offered by this job

Generous time-away and health benefits

2-for-1 matching gifts and annual [gr)

On-demand professional development

Job summary

Capital Group is seeking a Workplace Experience and Human Resources Category Manager in Charlotte to lead global category strategies for facilities, real estate, wellness, benefits, and HR services. You will drive cost, risk, and service delivery improvements through strategic sourcing and supplier management.

You will partner with executives and cross-functional teams, coach category specialists, and advance governance, risk, and compliance while leveraging data and AI-enabled tools to raise

Qualifications

• 10+ years in strategic sourcing, procurement, or commercial management.
• 5+ years supporting corporate real estate, workplace, design, or construction programs.
• Proven experience leading complex RFPs and global sourcing initiatives.
• Experience negotiating professional services, construction, and master service agreements.
• Strong financial, contract management, and commercial negotiation skills.
• Stakeholder management within a matrixed global organization.

Responsibilities

• Develop and execute category strategies and multi-year roadmaps aligned with enterprise priorities.
• Identify opportunities for value creation, risk mitigation, and operational improvement.
• Build trusted relationships with business leaders and cross-functional partners.
• Lead sourcing initiatives including strategy, evaluations, negotiations, and awards.
• Manage supplier performance through governance, scorecards, and business reviews.
• Lead global design and construction procurement including consultants and contractors.
• Ensure sourcing activities comply with policies, controls, and audit-ready documentation.
• Lead, coach, and develop category specialists.
• Drive adoption of sourcing methodologies and leverage AI-enabled solutions.

Skills

Strategic sourcing

Procurement

Commercial management

RFP management

Contract negotiation

Stakeholder management

Financial acumen

Leadership

Education

Bachelor's degree in Finance, Business or Supply Chain Management, Construction Management, Engineering, Architecture, Real Estate, or related field

Tools

CPSM

CIPS

PMP

MRICS

CCM

LEED

Job description

Capital Group is seeking a Workplace Experience and Human Resources Category Manager in Charlotte to lead global category strategies for facilities, real estate, wellness, benefits, and HR services. You will drive cost, risk, and service delivery improvements through strategic sourcing and supplier management.

You will partner with executives and cross-functional teams, coach category specialists, and advance governance, risk, and compliance while leveraging data and AI-enabled tools to raise