Global Workforce Ops Program Leader

Amazon Inc.; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon.com Services LLC in Nashville, TN seeks a Sr. Program Manager for Ops Tech Solutions Delivery to shape workforce operations across global field teams.

You will own end-to-end delivery, build roadmaps and drive process improvements using Lean Six Sigma and data-driven insights. Collaborate with techn and business partners to translate complex requirements into clear actions, create narratives and updates for leadership, and ensure programs align with organizational goals while managing

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Business writing skills, experience with MBRs, QBRs, one pagers and all Amazon Business writing documentation.

Responsibilities

• Own delivery of cross organization initiatives
• Develop and lead organization roadmaps
• Drive efficiency in processes
• Deliver on goals
• Write effective narratives, roadmaps, and plans
• Delivery of programs, projects, and tasks within scope and on time
• Collaborate with business leaders at all levels to build and manage a large scale program
• Establish a comprehensive set of metrics to measure the impact of our programs

Skills

Program management

Data-driven decisions

Leadership

Business writing

Education

Master's degree / MBA

Job description

Amazon.com Services LLC in Nashville, TN seeks a Sr. Program Manager for Ops Tech Solutions Delivery to shape workforce operations across global field teams.

You will own end-to-end delivery, build roadmaps and drive process improvements using Lean Six Sigma and data-driven insights. Collaborate with techn and business partners to translate complex requirements into clear actions, create narratives and updates for leadership, and ensure programs align with organizational goals while managing