Global Volunteer Engagement Lead

The U.S. Pharmacopeial Convention (USP); Rockville (MD); Hybrid; USD 87,000 - 117,000; Full time

Job summary

The U.S. Pharmacopeial Convention (USP) seeks a Volunteer Engagement Program Associate to advance Expert Volunteer Operations and engage a global volunteer community. The role emphasizes collaboration, governance, and delivering high‑quality engagement experiences across USP’s volunteer network.

You will lead outreach, plan events up to 400 attendees, and work within USP’s core values to ensure inclusive, impactful programs while supporting staff and external providers in a hybrid environment.

Qualifications

• Bachelor’s degree or 3 years of professional experience in health/global science environment.
• 3 years of experience defining and executing strategy on large scale events.
• Experience developing and implementing strategies to enhance global volunteer experience.

Responsibilities

• Within the approved budget, collaborate with the DSCP Senior Leadership Team to define, plan, and execute events that support delivery of the working plan.
• Support engagement of USP Expert Volunteers, helping to build an engaged and connected global community within a hybrid working environment.
• Serve as the engagement lead for USP Volunteers and Stakeholders, planning activities and supporting critical initiatives and major engagement events with up to 400 attendees.
• Collaborate with internal stakeholders to incorporate their perspectives, knowledge, and expertise into planning and implementation.
• Conceptualize and implement engagement activities that include curating content, facilitating multi-stakeholder dialogue, and planning events.
• Measure the success of volunteer engagement during events by setting objectives, identifying metrics, tracking progress, and adjusting as needed.
• Ensure USP meetings and events are organized to meet goals and align with USP Core Values.
• Serve as the lead and main point of contact for USP staff and external service providers for related activities.
• Own and direct processes across Expert Volunteer Operations (EVO) functions related to expert volunteer and government liaison operations and governance.
• Own the integrity of volunteer-related records, data (e.g. training), and reporting with effective controls.
• Collaborate with team members to sustain volunteer engagement across shifting goals, under supervision.
• Act as a backup for other team members to maintain business continuity.

Skills

Excellent verbal and written comms

Time management

Organizational skills

Attention to detail

Education

Bachelor’s degree or 3 years health/global science

3 years managing large-scale events

Job description

The U.S. Pharmacopeial Convention (USP) seeks a Volunteer Engagement Program Associate to advance Expert Volunteer Operations and engage a global volunteer community. The role emphasizes collaboration, governance, and delivering high‑quality engagement experiences across USP’s volunteer network.

You will lead outreach, plan events up to 400 attendees, and work within USP’s core values to ensure inclusive, impactful programs while supporting staff and external providers in a hybrid environment.