Web Program Manager

11105 Expedia, Inc.; Austin (TX); On-site; USD 111,000 - 177,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Wellness reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking a Web Program Manager to align partner web initiatives with business priorities. You will translate needs into clear roadmaps, manage capacity across cross-functional teams, and drive delivery through structured intake and governance.

You will lead a small ops team, coach staff, and coordinate with design, engineering, content, and procurement to ensure high-value outcomes in a fast-paced travel tech environment in Austin.

Qualifications

• 5+ years of program or project management experience in web, digital, or partner marketing.
• Proven roadmap planning, capacity modeling, and delivery coordination across teams.
• Ability to present trade-offs to senior leaders and manage competing priorities.
• Experience with web CMS and digital production workflows; AEM is a plus.
• Proficient with Smartsheet, Jira, and agile methodologies.

Responsibilities

• Manage the partner web roadmap as the single source of truth and lead planning cycles.
• Build and maintain a capacity model across authoring, development, content, design, and agencies.
• Own the project intake process and route work through the proper workflow.
• Establish stakeholder cadences, provide status updates, and surface risks and blockers.
• Coordinate execution across multiple teams to ensure smooth handoffs and consistent practices.
• Lead an operations team of three, including coaching and contractor management.

Skills

Program management

Roadmap planning

Capacity modeling

Stakeholder management

Agile / Scrum

Communication

Team leadership

Tools

Smartsheet

Jira

Adobe Experience Manager

Job description

Web Program Manager

Introduction to the team Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.

The Web Program Manager supports Expedia Group B2B's partner web ecosystem across content, user experience, and operations. As the connective point across a complex, multidisciplinary team, you will translate business needs into clear priorities, well-managed execution, and roadmap decisions that help the team focus on the highest-value work.

Responsibilities

• Manage the partner web roadmap as a single source of truth, lead quarterly planning cycles, sequence commitments against available capacity, and communicate trade-offs when demand exceeds capacity
• Build and maintain a capacity model across authoring, development, content, design, and agency resources, adjusting plans to address bottlenecks and prevent over-allocation
• Own the project intake process by standardizing request information, assessing feasibility, routing work into the appropriate workflow, and communicating prioritization decisions to requestors
• Establish clear stakeholder communication cadences, including status updates, roadmap reviews, and planning sessions, while proactively surfacing risks, blockers, and dependencies
• Coordinate execution across authoring, development, design, content, creative, engineering, and operations teams to ensure smooth handoffs and consistent project management practices
• Manage an operations team of three, including goal setting, coaching, onboarding, task allocation, performance check-ins, and contractor relationship management in partnership with vendor management and procurement

Experience and qualifications

• You have 5+ years of program or project management experience, preferably in a web, digital, marketing operations, or partner marketing environment
• You have a proven track record of roadmap planning, capacity modeling, prioritization, and delivery coordination for multidisciplinary teams
• You are skilled at presenting trade-offs to senior leaders, managing expectations across competing priorities, and building strong relationships with creative, engineering, content, and operations partners
• You have experience with web content management systems and digital production workflows; experience with Adobe Experience Manager or a similar platform is a plus
• You are proficient with program management tools such as Smartsheet, Jira, or equivalent resource management platforms, and you are familiar with agile or scrum methodologies
• You communicate clearly in writing and verbally, can facilitate focused planning meetings, build structure in ambiguous environments, manage or mentor direct reports, and balance people leadership with hands-on program management

The total cash range for this position in Austin is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

• Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership.

Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group's ecosystem includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident about who they are. We do not send job offers via email, or any other messaging tools, to individuals we have not had prior contact with. Our email domain is @expediagroup.com. Our official careers website, where you can to find and apply for job openings, is here.