Global Trust & Safety Leader (AI‑Driven, 24/7)

CloudFlare; Austin, Northern (TX, KY); Hybrid; USD 311,000 - 447,000; Full time

Job summary

Cloudflare is seeking a highly experienced leader for its Global Trust and Safety team. You will oversee investigators and engineers handling information requests and abuse reports, shaping policies and scalable processes.

You will recruit top talent, coordinate with Legal, Policy, Security, and Product, and represent Cloudflare to industry groups and government officials. A deep technical grasp of the Internet is essential.

Qualifications

• 15+ years leading Trust and Safety, fraud, risk, or related teams.
• 8+ years managing a large globally distributed team.
• Experience with law enforcement and legal data requests.
• Deep technical understanding of how the Internet works.
• Strong analytics and data-driven decision making.

Responsibilities

• Lead investigators and engineers handling information requests and abuse reports.
• Develop policies and automation strategies for trust and safety.
• Recruit and develop top talent across Cloudflare teams.
• Represent Cloudflare externally with industry groups and officials.
• Collaborate with Policy, Legal, Product to scale policies.
• Solve hard problems under pressure and communicate vision to stakeholders.

Skills

Trust & Safety leadership

Policy development

Crisis management

Global team management

Law enforcement coordination

Data analytics

Cross-functional collaboration

Executive communication

International issues

Strategic thinking

Job description

Cloudflare is seeking a highly experienced leader for its Global Trust and Safety team. You will oversee investigators and engineers handling information requests and abuse reports, shaping policies and scalable processes.

You will recruit top talent, coordinate with Legal, Policy, Security, and Product, and represent Cloudflare to industry groups and government officials. A deep technical grasp of the Internet is essential.