Global Travel Risk Intelligence Analyst II

Crisis24 Group; Annapolis (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Crisis24 Group in Annapolis, MD seeks an experienced Travel Risk Intelligence Analyst II to support a global client’s security and travel risk management program. The ideal candidate is analytical with strong judgment, capable of operating in a 24/7 GSOC environment, and willing to work flexible shifts including evenings, overnights, weekends and holidays.

You'll monitor, analyze, and communicate developments, produce intelligence assessments using OSINT, deliver briefings, maintain client

Qualifications

• 3–5 years of experience in travel risk management, SOC/GSOC, intelligence analysis or incident response.
• Bachelor’s degree required; Master’s degree or equivalent preferred.
• Strong research, analytical, writing and verbal briefing skills.
• Experience using travel risk management and communication platforms (Everbridge, SharePoint, Zendesk) and MS Office.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong problem-solving and judgment; client-facing mindset.
• Ability to build positive working relationships with clients, analysts and subject matter experts.
• Foreign language capability and travel experience are assets.

Responsibilities

• Preparing, issuing, and tracking multi-source travel security alerts for client travelers.
• Monitoring global events and Crisis24 alerts to assess potential client impact.
• Tracking travel to high- and very high-risk destinations and verifying required training and approvals.
• Conducting traveler safety check-ins and testing tools for high-risk travel.
• Recognizing and responding to crises, escalating intelligence to stakeholders per SOPs.
• Producing clear, concise written and verbal intelligence assessments using OSINT.
• Delivering intelligence briefings and security impact updates upon client request.
• Maintaining client metrics and producing regular travel risk and security reports.
• Supporting development and improvement of client processes, protocols, and SOPs.
• Proactively leveraging Crisis24 resources to address intelligence gaps.
• Triaging client requests and ensuring timely, high-quality service delivery.
• Remaining consistently engaged with the GSOC and global teammates.

Skills

Travel risk management

GSOC operations

Intelligence analysis

Threat assessment

Incident response

Strong communication

MS Office

Briefing skills

Education

Bachelor's degree

Master’s degree preferred

Tools

Everbridge

SharePoint

Zendesk

MS Office

Job description

Crisis24 Group in Annapolis, MD seeks an experienced Travel Risk Intelligence Analyst II to support a global client’s security and travel risk management program. The ideal candidate is analytical with strong judgment, capable of operating in a 24/7 GSOC environment, and willing to work flexible shifts including evenings, overnights, weekends and holidays.

You'll monitor, analyze, and communicate developments, produce intelligence assessments using OSINT, deliver briefings, maintain client