Global Travel Coordinator

Air Transport International, Inc.; Kentucky; On-site; USD 38,000 - 54,000; Full time

Job summary

Air Transport International, Inc. seeks a corporate travel coordinator to manage travel requests, confirm reservations, and provide international travel information. You will issue tickets, handle refunds, and coordinate with vendors and crew to ensure smooth travel.

The role requires excellent customer service, strong communication, and knowledge of Sabre/WorldSpan/Amadeus/Apollo systems. HS diploma or GED is required, with 4+ years in corporate travel and 2+ years international experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to interact tactfully with customers.
• International booking knowledge and internet research skills.
• Proficient in Microsoft Office.
• High School diploma or GED.

Responsibilities

• Receives and prioritizes travel requests.
• Ensures reservations are confirmed prior to travel.
• Imparts international travel information (passport, visa, inoculations).
• Answers inquiries about transportation services and schedules.
• Issues tickets and itineraries; handles refunds and rebooks.
• Researches itineraries and coordinates with vendors and crew.
• Resolves customer complaints or escalates as needed.
• Keeps supervisor informed of issues and actions taken.
• Maintains cooperative relations with employees.
• Other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

International travel knowledge

Office software

Education

High School diploma or GED

Tools

Sabre Red

WorldSpan

Amadeus

Apollo reservation systems

Microsoft Office

Job description

Air Transport International, Inc. seeks a corporate travel coordinator to manage travel requests, confirm reservations, and provide international travel information. You will issue tickets, handle refunds, and coordinate with vendors and crew to ensure smooth travel.

The role requires excellent customer service, strong communication, and knowledge of Sabre/WorldSpan/Amadeus/Apollo systems. HS diploma or GED is required, with 4+ years in corporate travel and 2+ years international experience.